Stake Casino - プレイヤーのアカウントアクセスが制限されており、賭けを行うことができません。

Stake I'd : na*****du28

My account was freed. Unable to access

It's not taking any bets. Sports and casino

It's showing the errors message

"It's showing the errors message "sorry u can not currently do this please contact support for further assistance "

Unable to withdraw too due to wagering. Available. unable to place bet due to partial exclusion pls help me

I m unable to access chat room and.

I unable to access or place the Bet

From. Time : 9 pm.

Date : 13/06/24

Game : live dealer , evolution,

Currency pair : INR -BTC

Unable to place any bet but it's showing withdrawal option only and unable to deposit. Not allowing to deposit too

t It's. Disabled the all bets. Unable to place any bets. Unable to enter to evolution. Unable to entire any game

And it's not showing deposit opinion. Only withdrawl only

No support is chatting only bot is available

And

Showing only withdrawl mode

Unable to entire any game.

No support is chatting in live chat waste of time

I have contacted multiple times. Stake@support.com

But there AI is reply no reply from real

specialist.

I have uploaded all my documents it is review from past week

Hope you will help me

Dear yasaswipits14,

Thank you very much for submitting your complaint. I’m sorry to hear about the issues you're experiencing with your account.

To better understand your situation and assist you effectively, could you please provide us with the following additional details:

• Have you received any email or notification from the casino regarding your account status or any restrictions imposed?
• Can you confirm if you have attempted to contact the casino's support team via any other methods besides email and live chat, such as phone support or social media?
• When did you first notice the issue with placing bets and accessing games?
• Have you been able to withdraw any funds since encountering this issue, or are all your withdrawal attempts being blocked?

Additionally, you can forward any relevant communication with the casino, such as emails or chat logs, to petronela.k@casino.guru.

I hope we will be able to help you resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela

Issue resolved

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, yasaswipits14, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru