Sultanbet Casino - プレイヤーは、姉妹カジノで自己排除を要求した後、カジノが彼女のためにアカウントを作成したと主張している。

The Complaints Team had concluded that without solid evidence, it was impossible to prove that the account at Sultanbet casino was not created by the player herself and that the personal information was not submitted by her. As a result, we were unable to proceed with the case and the complaint had been rejected. We expressed regret for not being able to assist further on this occasion and encouraged the player to reach out if she encountered any future issues.