Sunrise Slots Casino - プレイヤーの撤退が遅れています。

I requsted it on aug 16th it was approved on aug 27 its beyond the timeframe and they keep saying wait making me resubmit my wallet address 3x a day changing reasons i havent been paid saying it will be soon etc still no payment

Dear jampet11,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Sunrise Slots Casino.

• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?
• Could you please explain what reasons the casino gave for the delay?

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear jampet11,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.