Suprabets Casino - プレイヤーの賞金は没収されました。

Hello, Suprabets took my 6162 euros winnings .

Here is the email message sent to me :

Dear player,

Your account has been flagged in our database by the Department of Risk and Fraud Prevention due to suspicious activity.

It violeated our terms and conditions, Section 11.5.1 of our general terms and conditions.

We invite all players to gamble in a recreational environment with fair conduct so that all customers can enjoy our services.

According to our terms We are entitled to void your winnings and retain your balance, but instead we will refund your deposit and close your account.

Please make a withdrawal of your balance that now is your deposit amount.

Thanks for understanding

Best regards,

SB Team

It means that if you're too good for us we take your winnings ... It's a pathetic method of how bookmakers ( especially with Curacao license ) threaten players. I used sports when I play at Suprabets, only sports and only volleyball , Have print screens of my betting history .

I have account for about week during I won this 6k euros.

Dear Darwin,

While reading your complaint we’ve realized that this complaint is sports betting related, but please correct me if I am wrong. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue. Please, do not hesitate to let me know if there is anything else I could help you with.

Thank you very much for your understanding.

Best regards,

Kristina

Hello,

Yes, I used Suprabets sportsbook. I understand your appointment. Nevertheless, thank you for your response. I will try to show my case at other sites.

Best regards,

A*** S***.

Thank you very much for your understanding. Good luck, I hope you will be more successful on other platforms.

Unfortunately, after gathering all the necessary information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.