Tournaverse Casino - 選手の退場が遅れました。

Long withdrawal times, they don't move things forward. I've asked many times if they have approved my withdrawal request but they just say that the payment will be made soon.

Pitkät kotiutusajat, eivät laita asioita eteempäin. Kysynyt monesti ovatko hyväksyneet nostopyynnön mut sanovat vaan että laitetaan kohta maksuun.

Dear Fannyliini, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Could you please advise when exactly you requested this withdrawal? Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards, 

Kristina

Dear Fannyliini,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.