Tumblewins Casino - プレイヤーの撤退が遅れています。

Hello,

I deposited total of 100 euro and wagered using that money then I requested for withdrawal of 92 euro on 2024-10-09 17:32:41, I also try to send emails via support section but haven't get any replay and my money get stuck.

Please help casinoguru.

Dear kuldeepmovaliya2050,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Have you made any successful withdrawals before? 
• Could you please confirm that you have passed the KYC verification?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina