Turbospins Casino - 選手の退出が遅れています。

Hello askgamblers im writing this complaint because casino refuse to withdraw my winnings for 7 days i hawe 2 withdraws there one is 1k eu other one 2k so in total casino not paying me 3k everytime i contact support they say they hawe backlog problems and will pay as soon as possible i will add chat with live support and im fully verefied there

Hello coif,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Turbospin Casino. First I would like to point out that we are not askgamblers but casino.guru. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Yes my account fully verified got verified same day i made withdraw so 8 days ago i did use bonus but bonus hawe no cash out limits spoke with support yesterday they say will process as soon as possible

Hello coif,

As the recommended time frame for a withdrawal is 2 weeks and it has now passed, can you please advise if there are any news?

You can close this complaint they will not pay anyway they hawe 7 casinos and not paying anyone 100+ complaints combined sad how forums like this still promoting casinos like that on your page you can waste 5 mins to find that they hawe 7+casinos and not paying anyone.

The complaint will be now closed based on the player's request.