Vulkan Vegas Casino - プレイヤーがブロックされました。

I created Two accounts one for my sister and one for me but the emails were in my name one is camilaaraya219@gmail.com and the other camiaraya10@icloud.com I contacted the casino and instead of helping me because I couldn't confirm the email they ended up blocking both accounts and I made the money order that corresponded to me and nothing has arrived I invested a lot of money I think it's a scam

cree Dos cuentas una para mi hermana y una para mi pero los correos estaban a mi nombre uno es camilaaraya219@gmail.com y el otro camiaraya10@icloud.com me puse en contacto con el casino y en vez de ayudarme porque no podía confirmar el correo me terminan de bloquear las dos cuentas y realize el giro que qué me correspondía y no me ah llegado nada invertí mucho dinero creo que es una estafa

Hello Cami10,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Vulkan Vegas Casino. Please allow me to ask you a few more question before we would move forward.

When exactly did you create your first account? Was it verified? When did you create your "sister's" account and how long after that was it blocked.

Looking forward to your answer.

Regards,

Nick

Dear Cami10,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.