Vulkan Vegas Casino - プレイヤーのアカウントがブロックされました。

Hello gambler1325,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Vulkan Vegas Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? Can you please advise if you really do have 2 or more accounts? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear sir,

On behalf of Vulkanvegas, we do apologize, you did warn about the second account, thus the Casino does not have any objections or further questions.

Your account is unlocked.

Best regards

UPD: The payout is now completed

Regards

Hello gambler1325,

Can you please let us know once the payment arrives to your account?

Hi Nick,

The money arrived

Hi Nick,

das Geld ist angekommen

Thank you gambler1325 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick