Vulkan Vegas Casino - プレーヤーに不明な問題があります。

Good evening , this casiono is unacceptable scammers . 30eef565-8c34-42d3-80a6-4dc9c1b3c61d

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20113369 spiel iD :: for two years I have lost over 15k euros, it cannot be possible that you only lose! It's so sad that this is legal! it's a total rip off!

Guten abend , dieses casiono ist inakzeptable Betrüger . 30eef565-8c34-42d3-80a6-4dc9c1b3c61d

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20113369 spiel iD :: seit zwei jahren habe über 15 k euro verloren , es kann nicht möglich sein dass man nur noch verliert ! es ist so traurig dass sowas legal ist .! es ist totaller abzocke !

Dear gerillaruhu,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Vulkan Vegas Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?

I will be waiting for your reply patiently.

Best regards,

Tomas

Dear gerillaruhu

Thank you for your feedback. If you have a specific issue -we are kindly asking you to specify in more detail.

Moreover, you are showing the signs of gambling addiction, thus we have no choice but to limit access to VulkaVegas. In case you need help to deal with a gambling addiction, please feel free to contact our support.

BTW, an interesting fact, if we calculated all your withdrawals, bonuses and cashbacks that you received - it will appear you have not lost anything at all at our Casino.

Best regards

Dear gerillaruhu,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.