Vulkan Vegas Casino - 選手の退場が遅れました。

Amount not withdrawal 11000 INR please successful my withdrawal

Dear Noshad0786,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, please, let us know and we will intervene and try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Petronela

Hello,

According to our records, the withdrawal was successfully processed on 04.09.2023 19:45:51 (UTC).

Dear Noshad0786

Please confirm the money was received.

Regards

@Vulkan Vegas Casino

Thank you very much for your assistance.

@Noshad0786

Please confirm once you receive your withdrawal hence we can update your complaint accordingly. Thank you in advance.

Dear Noshad0786,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.

The player can reopen this complaint anytime.