Wild Tokyo Casino - プレイヤーの撤退が遅れています。

Hello. I have emailed Wildtokyo Casino multiple times but have received no response.

I am reaching out to Wildtokyo to inform them that I have become very sick due to gambling and I want to withdraw my balance. I am experiencing suicidal thoughts and feeling very unwell.

I have now waited a week without receiving any response.

I know they have a monthly withdrawal limit of 10,000 euros and a daily limit of 500 euros.

However, I am in a condition where I cannot log in and withdraw every day because I am afraid of losing all my money, and I have suicidal thoughts due to shame.

I am pleading with you to withdraw my balance so I can move on. Help me.

I have contacted your chat support, but they can't block my account while I withdraw.

hello. I have written to Wildtokyo Casino times by email, but have received no reply.

I am writing to Wildtokyo and telling them that I have become very sick over gambling and want to pay out my balance. I have suicidal thoughts and feel very bad.

I have now waited a week and received no response.

jeg ved de har en månedlig udbetalling på 10.000 euro om mdr og hverdag må man udbetale 500 euro.

men jeg er i den tilstand jeg ikke kan logge på og udbetale hverdag, fordi jeg er bange for at tabe alle mine penge, og har selvmords tanker pga skam.

jeg beder jer om at udbetale min saldo så jeg kan komme videre. hjælp mig.

jeg har kontaktet jeres chat, men de kan ikke blokere mit spil mens jeg udbetaler

Dear Dung34,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience.

Have you requested self-exclusion from the casino?

If so, would you be so kind as to forward me the account closure requests that you sent to the casino?

Could you please share your full communication with the casino regarding the withdrawal? Send emails or chat transcripts to my email at dominika.l@casino.guru, or post screenshots here.

Thank you very much in advance. 

Best regards, 

Dominika

Hello. I have sent you an email with all the chat messages and emails I have sent to them.

Hej. Jeg har sendt dig en mail, med alle chatbeskeder og mails jeg har sendt til dem.

I feel very bad and have suicidal thoughts because of my gambling. I can't control it anymore. I'm afraid of losing it all or committing suicide.

my condition is bad.

Jeg har det meget dårlig, og har selvmordstanker pga mit spil. Jeg kan ikke kontrollere det længere. Jeg er bange for at tabe det hele eller gå selvmord.

mit tilstand er skidt.