Wild Vegas Casino - プレイヤーの撤退が遅れています。

Hello,

First and foremost, I play online casino games solely for entertainment. I have a stable family life. I enjoy playing for fun and usually avoid making withdrawals to my account due to my tax consultant and so on.

Anyway, I am already verified at Wildvegas, and while playing 'GemFruits,' I randomly hit the jackpot of $2000. From there, I was able to play at $10 and eventually reached $5000 in real money. I thought to myself, if I don't at least cash out the jackpot and have a great time with my family, then I must really be a foolish man. For several weeks now, I've been receiving notifications that my withdrawal has been canceled. Thus, I tried requesting a withdrawal again through all possible means, but I haven't received any response. All conditions have been verified through the AI, and they were met. I appreciate your support.

Hallo,

als aller erstes Spiele ich Online Casino nur zur Unterhaltung. Ich führe ein stabiles Familien Leben. Zur Unterhaltung spiele ich gerne und vermeide eigentlich Auszahlung auf meinem Konto wegen Steuerberater usw.

Aufjednfall bin ich bei Wildvegas bereits verifiziert und habe daraufhin bei dem Spiel 'GemFruits' zufällig den Jackpot gewonnen 2000$. Darauf hin hab ich auf 10$ spielen können und so war ich irgendwann bei 5000$ echtem geld. Ich dachte mir wenn ich nicht wenigstens den Jackpot auszahlen lasse und mit der Familie schöne Tage mache dann müsste ich wirklich ein dummer Mann sein. Ich bekomme seit mehreren Wochen die Mitteilung das Auszahlung gecancelt wurde. Somit habe ich erneut auf allen Möglichkeiten eine Auszahlung versucht und keine Rückmeldung erhalten. Alle Bedingungen wurden mit der KI kontrolliert und wurden eingehalten. Ich danke für Ihre Unterstützung.

Dear Priyt45,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. 

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please specify since when is your casino account verified?
• Since when have you been attempting to withdraw your winnings?
• When was the last time you were in contact with casino support and what did you discuss?
• Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

Looking forward to hearing from you.

Best regards,

Tomas

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