Win Unique Casino - プレイヤーの撤退が遅れています。

I won €300 … they told me they cashed out on the 29sep …. After numerous emails ( meanwhile I won €3000 but they took it also …. Play casino … I’me waiting just for a simple €300 to pay on my Dutch account . Live chat is talking in circulation, sent them all info , also about more problems … they told me they don’t know when money is on account . Got all approve for paper work …. Feels fishy …. And I don’t expect my money anymore or winning . They gave me 2x80 euro bonus … not sure if that’s waiting time . They say money is coming from Malta .. but a lot of different answers ….

staff is getting irritated if you ask more questions. But winning is over when you complained about money you deserve .

Dear Franciscus12,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Hi Kristina ,

after numerous emails etc …. They solved the problem with 1 click , Magnus from support……… the money was instantly on my bankaccount. So you just need to be lucky who is willing to help …. I also wrote a review and sent the review towards Unique casino … so case solved for now …..

Awesome news, Franciscus12. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.