Ybets Casino - プレイヤーはゲームクラッシュのため払い戻しを要求します。

Dear hschlue88,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Ybets Casino. Could you please forward your game history to tomas@casino.guru? Please highlight the exact time of the incident.

Please understand, that without any supporting evidence of unfair losses, we can’t proceed further with this case as it would be close to impossible to confront the casino in asking for a refund.

Meanwhile, please check our article explaining "How slot machines are programmed" https://casino.guru/how-slot-machines-work-math#how-are-slot-machines-programmed and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Tomas