ZenBetting Casino - プレイヤーのアカウントは返金なしで閉鎖されます。

hello, i register on zetbetting because of sport betting unfortunately sportsbetting is unavailable for people from Poland. I wrote to them message about this situation with a request to close the account and return the deposit. They close my account but did not receive my money xD they dont answer on emails and live chat not work xD my story with casino was short but this is ridiculous that casino dont answer on emails, they close my account and they dont give back my deposit lol

Dear kiziorro1984,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with ZenBetting Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please share any supporting evidence your deposit is withheld?
• Please share any communication between you and the casino on the topic in the form of screenshots here or send the information to my email at tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas