BetFury Casino - プレーヤーが自分のアカウントにアクセスできません。

This morning I wasn't able to log into my account on the platform. After several attempts, I've been blocked and all my money is there on the platform. I'm desperate, I can't get in touch with the platform because there is no chat option. I am eagerly awaiting a response. If it's a scam, we need to report it as soon as possible.

Nessa manhã não consegui entrar na minha conta na plataforma, após diversas tentativas, estou bloqueado e meu dinheiro está todo lá, na plataforma estou desesperado, não consigo contato com a plataforma, pois n tem chat, espero resposta o mais rápido possível, caso seja golpe precisamos denunciar o mais rápido possível

Hello robersongunit,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BetFury Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

It has already been resolved, despite the scare, everything is fine.

Já foi resolvido, apesar do susto, está tudo certo.

Dear robersongunit,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru