Stellare Casino - 一般ディスカッション (2ページ)

About a month ago someone called me saying that they were from Stellar Casino...they wanted to know why I didn't play like I used to anymore etc but when I wrote to them in chat they told me that they can't call...so who called me? ? But can nothing really be done? I'm black😭😭😭

Circa un mese fa qualcuno mi ha chiamato dicendo che erano di casino stellare...volevano sapere perché nn giocavo più come prima ecc ma quando gli ho scritto in chat mi hanno detto che loro non possono chiamare...e allora chi mi ha chiamato? Ma davvero non si può fare nulla? Io sono nera😭😭😭

HI

How is it possible that I can't trace it back to them? So you can't even know where they are?

Ciao

Come è possibile che non possa risalire a loro? Quindi non si riesce neppure a sapere dove si trovano?

Hey, I have to say it gave me some time to figure out who you are. So, it appears you switched from Michelabo to michela. Is that so?

Aside from the fact that under the profile Michelabo, you mainly posted in a thread about Stellar Spin Casino, which seems to be an error because the complaint under the very same profile has been submitted against Stellare Casino - two times actually, has any problem with your previous account occurred?

Let me know, please. In my opinion, it creates unnecessary misunderstandings. I'll do my best to help you out, at least with the profiles.

I'm sorry Stellare Casino has not been responsive. 🙁

In any case, to keep the forum well- organized, I created a thread called "My experiences with Stellare Casino" and moved all your associated posts there.

I changed my email which is why Michela and Michelabo appear... I wanted to understand what you do... did the mess reply?

Ho cambiato mail ecco perché risultano Michela e michelabo...io volevo capire voi cosa fate...vi ha risposto il casino?

It appears the first account was just a test, perhaps? 🙂

I'm sorry, but I do not understand the question regarding the mess. I have an idea, though:

How about you stick with just one account, preferably the one under which the complaint was created? Do you think it would be an issue for you? Opening more than one account is not restricted, but on some occasions, like this one for instance, the communication gets a bit hard to catch up with.

Let me know what you think about it, please.

Good evening Radka

I'm only ever using my Nick name michybo

Buonasera Radka

Sto sempre e solo usando il mio Nick name michybo

Well, at the moment you are using michela and not michelabo, so as said, it would be best if you write from the account where you have a complaint so that we don't get lost in it. We would be grateful. 🙂

Ok I'm writing to Michela...thanks and sorry

Ok scrivo con Michela...grazie e scusate

Nothing's wrong, it's fine, it's just that we understand each other and it's been explained. 

However, as far as the complaint about this casino is concerned, I saw that we are waiting for a reply from the casino so if you hear anything new, you can certainly share it. 

I hope it will be good news. 🙂

I hope I have good news too....

Spero anche io di avere buone notizie....

Hi, I just wanted to ask if you still have anything new ? 😕

Good evening Jaro

Forgive me...what should I have again? They are thieves, they did not pay me the 1400 euros..you closed the case...what should I do?

Buonasera Jaro

Perdonami...cosa dovrei avere di nuovo? Sono dei ladri, non mi hanno pagato i 1400 euro..voi avete chiuso il caso...cosa devo fare?

Dear michela/ Michelabo,

Could you please continue using the account "Michelabo" under which you have created both complaints against the Stellare Casino? That would be truly appreciated.

For anyone lost in this conversation, I'm adding both complaints here:

https://casino.guru/profile-complaints/418829/michelabo 👈

We are sorry the casino representative has not been interested in cooperation; since the company holds no license, there is nothing else to do.

To avoid similar issue, I suggest playing in ADM (AAMS) licensed casinos. That's more likely the safest way.

So there is no possibility to review them negatively? I have no words

Quindi non c e possibilità di recensirli negativamente? Io non ho parole

The casino has received black points and will be sanctioned with a reduced safety index. You can also write a user review if you are interested and describe things about the casino. But unfortunately, since there is not much to turn to after this complaint, since the casino does not have a license, there is not much more you can do. 

I am sorry. 😥

On your site casino Guru tells me that I can't review casino stellare...what should I do? They told me that they have the license but that's obviously not true

Sul vostro sito casino Guru mi dice che non posso recensire casino stellare...come devo fare? Loro mi hanno detto che hanno la licenza ma non è ovviamente vero

Can you please take a screenshot of what it shows you and why can't you enter a user review please ? 

Regarding the license, unfortunately they probably lied to you.

This is the screen shot

Questo lo screen shot

I see, so the reason is explained there. It's because this casino probably can't be shown to you because of the way it's configured in your country. So I guess it will be possible to post your review on the forum only.