The casino did not exclude me from their gaming operations, even though I sent an email requesting exclusion due to gambling addiction.
Das Casino hat mich nicht von seinem Spielbetrieb ausgeschlossen, obwohl ich eine E-Mail geschickt habe, mit der Bitte um Ausschluss aufgrund von Spielsucht.
カジノからギャンブル依存症であることを通知されたにもかかわらず、プレイを続けることができました
I was able to continue playing even though the casino informed me of my gambling addiction
Ich konnte weiterhin spielen, obwohl das Casino von meiner Spielsucht informiert
独自の一般取引条件に違反する
Violates its own general terms and conditions of business
Verstößt gegen seine eigenen allgemeinen Geschäfts
At Wild.io, we take immense pride in ensuring the safety of our players and strictly adhere to a responsible gaming policy. As previously mentioned in our correspondence, our records do not show an account associated with your details at the time you claim to have sent the email. Furthermore, there is no record of the email in question being received by our team, nor is there any confirmation that would have been sent to you from our end. In other words, in order for a self-exclusion to be processed, you'd need to have an account first on our platform.
