Hello there,

We are truly sorry to hear about your frustration and the issues you have experienced.

We understand your concerns regarding your account and the response time you've received. We regret that you've felt neglected, and we sincerely apologize for any inconvenience this has caused. We would like to investigate your situation fully and work toward a fair and satisfactory outcome.

Thank you for your patience and understanding.

Kind regards,
Wizebets Casino.

Hello C078,

Greetings from WestCasino!

Before an account is closed, any funds due to the player are returned accordingly.
If you are referring to the amounts you have bet and lost, those can not be refunded.

All the best,
Eduard

Hello there,

We appreciate you taking the time to share your concerns with us. We sincerely apologize if you've faced any issues with our services. Please rest assured that we take compliance with all regulations seriously.

If you have any specific inquiries or if there's anything you would like to discuss further, kindly reach out to our customer support team. We are dedicated to addressing your concerns and ensuring a positive experience for all our players.

Your feedback is valuable to us, and we are committed to continually improving our services. Thank you for bringing this to our attention.

Kind regards,
JackTop Casino