I've been playing at this online casino for ages and it never disappoints. The bonus offers are generous and the live casino games are on a whole other level. A big thank you to the VIP manager who keeps getting me great extras! I also appreciate that they take my opinion seriously. When I make suggestions, they actually listen and implement them within a few weeks. Definitely a casino that listens to its players!
Ich spiele schon seit Ewigkeiten in diesem Online-Casino und es enttäuscht mich nie. Die Bonusangebote sind großzügig und die Live-Casinospiele sind auf einem ganz anderen Level. Ein großes Dankeschön an den VIP-Manager, der mir immer wieder tolle Extras verschafft! Außerdem schätze ich es, dass sie meine Meinung ernst nehmen. Wenn ich Vorschläge mache, hören sie tatsächlich zu und setzen sie innerhalb weniger Wochen um. Definitiv ein Casino, das auf seine Spieler hört!
Sloterra Casino
こんにちは！
優しいお言葉をありがとうございます。🥰🥰🥰
私たちは常にプレイヤーの声に耳を傾け、あなたの声が届くように努めています。
ご提案を迅速に実行するための弊社の努力を評価していただき、大変嬉しく思います。
当カジノファミリーの一員になっていただき、改めて感謝申し上げます。
今後も楽しい時間と大きな勝利が続きますように！
Hello!
Thank you for your kind words. 🥰🥰🥰
We always strive to listen to our players and make sure your voices are heard.
It's great to know that you appreciate our efforts to implement your suggestions quickly.
Thank you again for being part of our casino family.
Here’s to many more fun times and big wins in the future!
Hallo!
Vielen Dank für deine netten Worte. 🥰🥰🥰
Wir sind immer darum bemüht, unseren Spielern zuzuhören und sicherzustellen, dass eure Stimmen gehört werden.
Es ist großartig zu wissen, dass du unsere Bemühungen schätzt, deine Vorschläge schnell umzusetzen.
Nochmals vielen Dank, dass du ein Teil unserer Casino-Familie bist.
Auf viele weitere spaßige Zeiten und große Gewinne in der Zukunft!
I've been playing at this online casino for ages and it never disappoints. The bonus offers are generous, and the live casino games are next level. Shoutout to the VIP manager for hooking me up with some sweet perks!
I really enjoy playing at this casino. Despite the fact that they do not have a lot of reviews here, but I have not found complaints about the casino on other sites. There is a huge selection of slots. Winnings are paid out in strictly agreed terms. So far I am satisfied.
I have played on Sloterra for a while now I must say I really like the casino, I wasnt sure at first because they only had crypto and game play with crypto, but they are really good on feedback and fixed that pretty fast so now you can deposit with crypto and play with fiat if you wish to. I have made 2 withdraw and they were both paid within 2 days. Service have been nice but maybe thats because I have a Vip manager that helps me. I will keep on playing on Sloterra since its a casino I really enjoy. If anything of these things change and service gets worse or in other way change i will update here on casinoGuru since i think player security is very important and the only way to keep us players safe is to inform others of our experiences.
Casino very helpful and considerate towards customers. Whenever I needed to clarify doubts about verification and withdrawal, through emails, they always responded quickly and always very concerned to help me give all the information I needed to know. I have never had such a pleasant experience, regarding the speed of response through emails and also in live chat. The feeling I get from sloterra is that they are very professional and they are an example to follow for the rest of the casinos.
Casino muito prestável e atencioso para com os clientes. Sempre que precisei de esclarecer dúvidas sobre verificação e levantamento , através de emails,sempre responderam rapidamente e sempre muito preocupados para me ajudar a dar todas as informações que precisava de saber . Nunca tive uma experiência tão agradável,relativamente à rapidez de resposta através de emails e igualmente em live chat. A sensação que fico do sloterra é que são muito profissionais e fica como um exemplo a seguir para o resto dos casinos.
クイックスキャン
quick scan
Verificação rápida
かなり早い出金
Fairly fast withdrawals
Levantamentos razoavelmente rápidos
素晴らしい顧客サービス
Fantastic customer service
Atendimento ao cliente fantástico
豊富なゲームと決済プロバイダーの選択
Good selection of games and payment providers
Boa seleção de jogos e provedores de pagamento
ウェブサイトのレイアウトのみを最新化する必要がありました。
Only the layout of the website needed to be modernized.
Apenas o layout do website deveria de ser modernizado.
Your feedback is very meaningful to us. We are glad to hear that you have received good support from our team.
We are already working on the modernisation of the site, and we will be glad to receive your comments on what would be more convenient for you as a user.
Good afternoon, Thank you for choosing Sloterra, We pay attention to the comments of our players and we will be glad if you tell us what exactly we can change to make the site more convenient for you :)
I was pleasantly surprised by my experience at this online casino. The gameplay was fluid and addictive, and the game selection was impressive. I especially liked the wide range of slots that offered a variety of interesting themes and bonus features.
Fiquei agradavelmente surpreendido com a minha experiência neste casino online. A jogabilidade era fluida e viciante, e a seleção de jogos era impressionante. Gostei especialmente da ampla variedade de slots que ofereciam uma variedade de temas e recursos de bônus interessantes.
Also, I would like to note the quality of customer support. They were professional and responsive, ready to help in any situation. I needed help with one of the games, and support responded quickly, providing me with all the information I needed.
Além disso, gostaria de observar a qualidade do suporte ao cliente. Eles foram profissionais e receptivos, prontos para ajudar em qualquer situação. Precisei de ajuda com um dos jogos, e o suporte respondeu rapidamente, me fornecendo todas as informações necessárias.
The downside I found was that some of my favorite games were not available on this site. I expected to find specific slots that I love but they weren't listed in their range. Also, I noticed that there were slight delays when loading some games from time to time.
A desvantagem que encontrei foi que alguns dos meus jogos favoritos não estavam disponíveis neste site. Eu esperava encontrar slots específicos que eu amo, mas eles não estavam listados em seu intervalo. Além disso, notei que havia pequenos atrasos ao carregar alguns jogos de tempos em tempos.
I had a good experience with the casino, I managed to win and withdraw money, bank transfer took 3 days, I put the withdrawal on Saturday and got it on Monday. The guys in the chat room helped me sort out the bonus terms, big thanks to Agent Lukas! the only thing I don't like is the live chat is not available at night. I wish the casino had more bonuses for a smaller deposit.
カスタマーサポートサービス
Customer support service
クイック引き出し
Quick withdrawal
高速 cc デポジット
fast cc deposit
チャットは 24 時間年中無休ではありません
Chat is not 24/7
Sloterra Casino
こんにちは、優勝おめでとうございます！
近日中にナイトライブサポートを開始する予定です！ 今のところ、夜は、ナレッジ ベースに基づいて AI を使用して回答を生成するチャットボットを使用できます。
We plan to launch a night Live Support in the nearest future! For now, you can use a chatbot at night that generates answer using AI based on our knowledge base.
We took your comment about the bonuses into consideration and in the next limited edition promo, which starts on May 4th, there will be free bonuses as well as deposit bonuses for completely different amounts.
Thank you for your feedback! We wish you a pleasant game and good luck at Sloterra :)
garbage side. Almost all games blocked with bonus. After wagering the welcome bonus, the money was not converted into real money but was automatically linked to the free spins bonus. after deleting the FS bonus, the hard converted balance was also deleted.
Müllseite. Mit Bonus fast alle Spiele gesperrt. Nach dem Umsetzen des Willkommensbonus wurde dass geld nicht in Echtgeld umgewandelt sondern automatisch mit dem Freespins bonus verbunden. nach löschen des FS Bonus war auch die hart umgewandelte Balance gelöscht.
In mixed bonuses, such as 100% + 100 FS (the first welcome bonus) - the wager sums up, since it's one whole bonus offer.
Percent bonuses can be wagered on any game, free spins are given for a particular game. They can be played in any order.
If you don't finish the wagering and want to cancel the bonus, the money from the free spins and the money played with the percentage accrual will be lost. We notify our players always what amount will be deducted from their balance if the bonus is cancelled.
We are sorry you couldn't enjoy the game and hope you will give us a second chance. Sloterra team took your comments into consideration and added more information about wagering different types of bonuses.
The casino is very dubious for me and I have already had two bad experiences and would not recommend making a deposit here.
1. After depositing €20 and using the 2nd welcome bonus, I canceled the first bonus with a balance of €0.15. After that they deducted €20 from me as real money.
Ok, I thought maybe I didn't read the bonus rules completely.
2. When I made my fourth deposit, I activated the 4th welcome bonus beforehand. Here the support said I deactivated it again, although I only deleted the bonus from the third deposit before the deposit, so that I don't get real money deleted again.
I can only recommend everyone not to deposit money here, since your welcome bonuses are linked and the support does not provide any support and lies to you in order not to make an additional booking.
Das Casino ist für mich sehr dubios und habe bereits zwei schlechte Erfahrungen gemacht und würde jeden Raten hier keine Einzahlung vorzunehmen.
1. Nach der Einzahlung in Höhe von 20€ und Nutzung des 2. Willkommenbonus habe ich den ersten Bonus mit einem Guthaben von 0,15€ storniert. Danach haben Sie mir 20€ als Echtgeld abgezogen.
Ok dachte ich mir eventuell habe ich die Bonusregeln nicht ganz gelesen.
2. Bei der vierten Einzahlung habe ich den 4.Willkommensbonus vorher aktiviert. Hier hieß es dann vom Support ich habe ihn wieder deaktiviert, obwohl ich nur vor der Einzahlung den Bonus aus der dritten Einzahlung gelöscht habe, sodass ich nicht wieder Echtgeld gelöscht bekomme.
Ich kann jeden nur empfehlen hier nicht Geld einzuzahlen, da Ihre Willkommen-Bonuse miteinander verknüpft sind und der Support keine Unterstützung leistet und irgendwelche Lügen einem unterbreitet, um ja nicht eine Nachbuchung vorzunehmen.
Good afternoon! We are sorry about your bad experience at our casino. Let's review your situation again :
1) In our casino, you can wager a deposit bonus until the bonus is cancelled due to reaching a balance of 0 or cancelled by the player himself. Therefore we recommend to cancel bonus if you want to make new deposit.
The following situation has occurred - you had an active 1st Welcome bonus and you made a deposit, so your deposit was attached to this bonus. Players often do this to finish the wager and get their winnings. If you cancel the bonus - a message pops up with information about the amount you will lose by cancelling the bonus.
2) All bonuses from the Welcome Pack are available for one time activation. As we can see in our system, you activated the bonus on the 4th deposit, then cancelled it and made a deposit 6 minutes after that. Therefore, the bonus was not attached to your deposit and could not be added again.
We apologize for the miscommunication that occurred. Thank you for your feedback, we have worked on the mistakes and added description from bonus conditions to activation tab, so that users do not miss this information. Have a good day!
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