The player had waited over three months for the funds of $1,950 to be paid and made over 20 attempts to get an update on the account. The case was a bit confusing since we didn't any more details and it remains unresolved.

The player, Chad, requested a withdrawal and was told that the processing and delivery time frame should have been between 15-20 business days. After this time frame passed, he contacted the casino and they told him that they would send him a tracking number once their payment processor would send it to them. They never gave him any more update and he didn't receive his winning either, which brings this case to unresolved.

The player complained about an extremely long withdrawal process where the casino blamed it on the third party, the payment provider. There is no reaction from the casino and there had been no update on this complaint.