7Slots Casino - 一般ディスカッション (4ページ)

I have been trying to communicate with the 7slots casino for almost a month and they processed me for verification until I succeeded but now I have no response from my payment and by all the means indicated to communicate they are failed and the technical support has never responded to me and The mail revotes and hotmail tells me that the sender does not accept the shipments, how to know about my payment and how to communicate with any platform of this casino so that they explain and guide what is happening atte.

abett21

llevo casi un mes tratando de comunicarme con el casino 7slots y me tramitaron por la verificacion hasta que lo logre pero ahora no tengo ninguna respuesta de mi pago y por todos los medios que indican para comunicarse son fallidos y el soporte tecnico nunca me a resdpondido y los mail revotan y hotmail me indica que el remitente no acepta los envios como saber sobre mi pago y como comunicarse con alguna plataforma de este casino para que exp´liquen y oriente que es lo que sucede atte.

abett21

I would be really in a rage if I were you. 🙁

Sometimes even a single explanation given in the proper time is worth a thousand words.

Well, the complaint is now settled. That's a smart choice.

I just ask you to keep up with it. Kindly answer any additional questions, and the handler will move further. Use this link to access the complaint from here.

Thank you for answering, it would be ideal if you could help me to give me a payment date for 7 slots. I would appreciate it atte.

abett21

Gracias por contestar sería ideal que ustedes me pudieran ayudar a que me diera una fecha de pago de 7 slots se los agradecería atte.

Abett21

Hello!

Submitting the complaint was a good move. As Tomas explained, there are currently hundreds of players in need, but he's working on it. Give it some time, please. 🙏

I am also in the same situation. I wait and wait and my payment does not arrive. Has anyone been able to receive their money? Because I have not heard of a single person who commented that they were paid

También estoy en la misma situación. Espero y espero y mi pago no llega. Alguna persona ha podido recibir su dinero? Porque no he sabido de 1 única persona que comente que le pagaron

Hello, dear npuyolc !

All players of our casino, who do not violate the club rules and do not try to abuse bonuses, after the KYC procedure receive their money in full. You should understand that users who have successfully withdrawn their funds from our casino will not leave a review on this site. By the way, since the beginning of this year alone we have withdrawn money from more than 40 thousand players . If you encountered a delay in withdrawing money on our site, most likely there were good reasons for this.

¡Hola, querido npuyolc!

Todos los jugadores de nuestro casino, que no violan las reglas del club y no tratan de abusar de los bonos, después del procedimiento KYC reciben su dinero en su totalidad. Usted debe entender que los usuarios que han retirado con éxito sus fondos de nuestro casino no dejarán una reseña en este sitio. Por cierto, sólo desde principios de este año hemos retirado dinero a más de 40 mil jugadores. Si se encontró con un retraso en la retirada de dinero en nuestro sitio, lo más probable es que había buenas razones para ello.

A good reason??? I think it would be your incompetence 'because if it were like that, at least I would have a response by e-mail, message, something, as to why the delays.... but, nothing...... I will continue "WAITING"... ..the good reasons and my money. Thank you

Una buena razon??? Yo creo que seria la incompentencia de ustedes ´porque si fuera asi, al menos tendria una respuesta e-mail, mensaje, algo, de porque los retrasos.... pero, nada..... Seguire "ESPERANDO"..... las buenas razones y mi dinero. Gracias

Dear user,

We will be happy to help you when you provide us with more information about your problem. Please create a separate discussion thread on Casino Guru and specify in it which email/phone number you used when registering at 7slots, as well as the date and amount of your withdrawal request.

Estimado usuario,

Estaremos encantados de ayudarte cuando nos proporciones más información sobre tu problema. Por favor, crea un hilo de discusión aparte en Casino Guru y especifica en él qué correo electrónico/número de teléfono utilizaste al registrarte en 7slots, así como la fecha y el importe de tu solicitud de retirada.

Dear casino representative,

If I may step in there is no to create a separate thread this one is actually the best one, have you seen the others, perhaps?

https://casino.guru/7slots-casino-review#tab=js-tab-discussion

I would also like to point out the player has submitted the complaint:

https://casino.guru/7slots-casino-player-s-withdrawal-has-been-delayed-4

Thus I would like to ask you kindly to focus more on helping players rather than organizing the forum. 🙂

We appreciate your understanding.

Dear Radka,

in accordance with your request, we do not ask players for their personal data here in the Forum. So we ask them to describe their problem thoroughly in the appropriate section of the Site (Complaint).

If the player has already created a separate thread - of course, there is no need to create another one 🙂 Our casino representatives will respond to that complaint within the allotted time.

Hello there.

This version sounds more precise, just do not ask players to create another thread - threads are not complaints, If I may stress the important thing.

Do you know you can always check the player's account to find out whether a complaint has been successfully submitted? There is no need to guess blindly.🙂

Click the player's username, then access the overview:

Be well!

Thanks for the tip, Radka. We'll keep it in mind! 🙂

Happy to help!

If you ever need support around the forum, reach out to our team via email at community@casino.guru

Stay well and have a good one!🙌

Good morning, on August 21 I requested a withdrawal of my earnings, they told me that it would take 21 business days, yesterday the estimated date was met and nothing from my deposit, I spoke with Alejandro, an attentive support man, but he says that no information appears because my withdrawal has not been generated, I have read many reviews and I am afraid that they will not give me my profit

Buenos días, el dia 21 de agosto solicite retiro de mis ganancias, me dijieron que se tardaba 21 días habiles, ayer se cumplió la fecha estimada y de mi deposito nada, hable con alejandro un atento señor de soporte pero dice que no aparece información de porque no se ha generado mi retiro, he leído bastantes reseñas y siento temor de que no me den mi ganancia

Hi, I think there is nothing to wait for here and the best would be if you would open a complaint on this link: https://es.casino.guru/quejas/all

I think 21 days is enough time for the casino to resolve it. As for contacting support and making your withdrawal, did you ask where the error might have occurred when the withdrawal was not generated ? Did you check the status of your withdrawal during the 21 days ? 

Anyway, If you file a complaint let us know and we will see where your case goes. 

I have requested the withdrawal of my earnings and they still haven't deposited me, I need my money please

E solicitado el retiro de mis ganancias y aun po me depositan nesecito mi plata porfavor

Enter the complaint here in casino guru where it says complaints

Ingresa el reclamo aca en casino guru donde dice quejas

Hi, how long has your situation been going on please ? I ask because we give casinos 14 days to resolve withdrawal requests. 

Did the casino also tell you why you were unable to withdraw and have you been in contact with them ? 

However, I noticed that you have already managed to file a complaint, so when the time period expires, our team will try to help you.

If you have an update please let us know. 

Good morning, I want to make another complaint about another platform 7slots I put credit on the platform I got 450 since Sunday I haven't received the funds I even have a printout of the day and time and no one responds to my message and doesn't even resolve it

Bom dia quero fazer outra reclamação de outra plataforma 7slots coloquei crédito na plataforma ganhei 450 desde domingo não recibo os fundos eu tenho até o print do dia e o horário e ninguém responde minha msg e nem resolve