ワザンバカジノ - 一般ディスカッション (20ページ)

I believe that your complaint resolver said that clearly at the end of your complaint thread:

"Dear kosos, I understand your frustration but the casino has provided us with a betting history to support their claims. If you cannot provide us with any supporting evidence that would prove your claim, we have no other choice but to reject this complaint as the disputed funds have been returned and you successfully withdrawn them. Thank you for your understanding. We appreciate your cooperation during the process. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help. "

So, please feel free to provide any evidence you have if you don't agree with the final decision, of course.

I am really sorry that you feel this way about us, as we always try to help players be fairly treated by online casinos, and we always aim for fair play.

In your case, after the investigation of all the provided information by our whole team of specialists, the decision was made, and that is why your complaint was rejected. Please feel free, as I said, to reopen your case by providing any further evidence that will show that the casino was not right.

I have provided all the evidence since DAY ONE. You can find the evidence in my first post even, with screenshots etc.

It's clear who's in the wrong here since the beginning. You absolutely 100% know it. But Wazamba is not the only shady scammy casino you promote here, most of them are illegal even but I guess they are your partners. So anyone with a brain can see through this.

Anyway, I'm done with your sh!t. I'm letting anyone I know, see this.

Goodbye.

Well then, I guess the evidence you provided wasn't enough. 

As far as promoting is concerned, I think we are more concerned with informing players about casinos.

If you have something that would be a dealbreaker in this case, by all means provide it to our team.

Well then, I guess the payments you receive from all these casinos rest my case.

Do not bet at this casino, it's been 9 days since I requested a withdrawal and still nothing happens!!!

Nesázejte u tohoto casina, je to už 9 dní, co jsem žádala o výběr a pořád se nic neděje!!!

Hi, did the casino explain to you the reason why it hasn't given you the money yet? Did you bet on sports or play any casino games? Did you play with a bonus or without?

Let me know a little more about the situation, please.

Ahoj, vysvetlilo ti kasíno aj dôvod pre ktorý ti ešte nedalo peniaze? Stávkovala si na šport alebo hral nejaké kásino hry? Hral si s bonusom alebo bez?

Daj mi vedieť trošku viac o situácii prosím.

How come I got redirected when trying to play Dakota dunes casino???

Hello.

Redirected to where, please? I imagine it may seem weird, but it is common in certain situations. Could be a temporary way to redirect certain countries. Perhaps you can paste the URL here; I'll check it out.

OK, CASINO GURU FRIENDS, I WOULD LIKE YOU TO HELP ME WITH A PROBLEM. I REQUESTED MY WITHDRAWAL 17 DAYS AGO. WHEN I WRITE, THEY TOLD ME THAT THEY ARE GOING TO PUT IT AS A PRIORITY, BUT NOTHING HAPPENS. THEY TOLD ME THAT THEY HAD ALREADY PROCESSED IT, THAT IT WAS A PROVIDER PROBLEM, BUT THEN THEY SAID THAT THEY WERE REVIEWING IT, AND NOW THAT THEY HAVEN'T EVEN REVIEWED IT.

I DON'T KNOW WHAT TO DO IT'S 75 USDT

I THANK YOU IN ADVANCE FOR YOUR COLLABORATION

BUENO AMIGOS DE CASINO GURU QUISIERA QUE ME AYUDEN CON UN PROBLEMA PEDI MI RETIRO HACE 17 DIAS CUANDO ESCRIBO ME DICEN QUE LO VAN A PONER COMO PRIORIDAD PERO NO PASA NADA HACE ME DIJERON QUE YA LO HABIAN PROCESADO QUE ERA PPROBLEMA DEL PROVEDOR PERO LUEGO DIJERON QUE LO ESTABAN REVISANDO Y AHORRA QUE NISIQUIERA LO HAN REVISADO

NO SE QUE HACER SON 75 USDT

DESDE YA AGRADESCO SU COLABORACION

Hello, I see that you have a problem with the withdrawal and right at the beginning I would recommend a complaint which you will file on this link since you have been waiting for 17 days. I see that it is still a different reason, but I would probably be most interested in the fact that it is still in the reviewing status. That strikes me as quite strange that it's taking so long. As far as the payment provider is concerned, there could be a problem there, but I don't think it should take that long. 

So why don't you use our team and try to open a complaint?

Agree, go on the playstore where you would download the app and right a review there! They are fuc*** useless

They are useless! Stay away

Hello, is there anything specific that happened to you in the casino when you are of this opinion? Could you tell me more about it please? 

Hi Javi, did you manage to get it all out? Or most of it?

Hola Javi, conseguiste sacarlo todo? O gran parte?

I've been waiting for 230 BRL for 10 days at this casino. Honestly, I like Rabidi's casinos, but I don't see any reason why they should have so many online casinos and take so long to pay users. Wouldn't it be more honest if they stopped expanding the brand and did what was necessary? Today it's unfeasible to play with this group!

Estou aguardando 230 BRL faz 10 dias nesse cassino. Sinceramente gosto dos cassinos da Rabidi mas não vejo nenhuma razão para possuírem tantos cassinos online e demorarem tanto para pagar os usuários. Não seria mais honesto pararem de expandir a marca e fazer o necessário? Hoje é inviável jogar nesse grupo!

I can see that you know these casinos well.

May I ask, though, how long you have been playing at this one and if your account is already verified there?

It is pretty long to wait 10 days, right?

I've been waiting for 455 BRL for 18 days and nothing is happening. I have the impression that they choose users to play the clowns. It's inexplicable the rating given here to casinos in this group. My rating for them is a maximum of 2.

Aguardo 455 BRL há 18 dias e nada acontece. Tenho a impressão que escolhem usuários para fazerem de palhaços. É inexplicável essa nota apresentada aqui para cassinos desse grupo. Minha nota para eles é no máximo 2.

Hmm, I'm surprised it's been so long, I thought it would have been sorted out by now. Have you been in contact with the casino and have they said anything at all about this long delay? I saw that the casino is open, so I believe we will contact the casino soon.

When I made the withdrawal request for the second time I was very patient (I would have waited about ten working days longer than the first request I canceled for the same reason) but I don't think patience can last that long. If I was rude to the casino chat, I apologize, but it's almost a month later and my payment hasn't been processed yet. Some things there's no excuse for!!!

Quando eu fiz o pedido de saque pela segunda vez eu estava super paciente ( eu esperaria tranquilamente até uns dez dias úteis além do primeiro pedido que eu cancelei pelo mesmo motivo) mas eu penso que não há paciência que perdure tanto tempo. Se fui mal-educado com o chat do cassino peço desculpas mas está quase chegando a 1 mês e meu pagamento não foi processado ainda. Certas coisas não há desculpa que resolva!!!