I'll tell you honestly, I didn't think that a casino could be so careless with players, I lost almost $3,000 at the start, then won $4,750, I passed all the KYC checks and with difficulty withdrew $500, I'm trying to transfer the rest of the money, but they set the date for the 3rd and the 6th, $700, you have to wait a month to receive the payment, for a player this is the worst thing that can happen, then I write to the department, they ignore me there and write to the chat, they direct me to them, that's how they torture me. And honestly, I'm not delighted with the RTP of this casino and I'm not delighted with the attitude towards players, they once wrote to me that we reserve the right to when we will pay out and how much, this does not mean that the problem is overload, but the problem is negligence towards players, so I just don't want to deal with this casino anymore, I'm waiting for my honestly won money.

I want to tell you what happened to me and this casino, I lost 1500 dollars in one day, on the second day I won 3550 dollars and I wanted to withdraw money, I tried 250 dollars, they allegedly approved it, but they haven’t come to me yet for the whole day, and the rest of the money I waited to withdraw, they rejected it, wrote to them by email, they ignored the operators, there was nothing they could do, and for all this I continued to play and lost $2800, I want to emphasize that this casino is simply mocking the players, they wait until you lose money, here you go the fact that we are deceived when they say that they have a fast money transfer! that's just terrible ! no attention and loyalty to the players, I’m just shocked!!! I don’t know how the casino guru gives such ratings, honestly, I really regret that I played in the casino based on the guru’s recommendations and simply went bankrupt playing in the casinos that the guru offers

I put 3 stars, I will explain why, 1) I replenished my account, lost, replenished again and won up to 800 euros and decided to withdraw money and started to go through verification, I explained that I am a citizen of Georgia and live in Italy with a residence permit in Italy, to which the operator immediately stated that he suspects that I am a fraudster and I explained to him for a long time and proved with all the documents that I do everything honestly, for two days they did not miss my documents, and I continued to play and lost all the money and immediately they verified me when I wrote to them that they were waiting for me I will lose money! 2) after all, I couldn’t win from the word at all money 3) withdrawing funds is also a lot of procedures when you replenish their account it’s easy and when you withdraw it’s hard! 4) I once turned on the VPN of CANADA and so wanted to top up the balance and the request to my bank came in dollars, my bank did not allow the transfer, and so for 4 days, despite the fact that I turned off the VPN, restarted everything and did everything that depended on me, I write to online support for a couple of days now and the answer is the same, we are trying to fix everything, but so far nothing is visible, my bank stopped doing online transfers after this situation at all. 5) I don’t know who and how wins here, but I play this casino with fear because it feels like if you win you won’t be able to withdraw money because they will find some reason for you! And as for winning, so far I don’t see a win here! And I want to make an appeal to the representatives of this casino! If you take money from the players, then make the players comfortable and reliable and trust your address! I have been playing for many years and I know many good casinos that I can count! Make the players happy! If not, you will lose a lot of players, I know that you are a licensed casino and this is not the highest level license, its cost is 20.000 EU which does not inspire confidence.

Ставлю 3 звёзды , объясню почему , 1) я пополнил счёт проиграл , снова пополнил и выйграл до 800 евро и решил вывести деньги и начал проходить верификацию , я обяснил что я гражданин Грузии и живу в Италии имея ВНЖ Италии на что оператор сразу же заявил что он подозревает что я мошеник и я долго ему объяснял и доказывал всеми документами что я всё делаю честно , два дня они не пропускали мой документы , и я продолжил играть и проиграл все деньги и сразу же меня верифицировали когда я им написал что они ждали что я проиграю деньги ! 2) после всего не смог выйграть от слово совсем деньги 3) вывод средств тоже куча процедур когда пополняешь их счёт то легко а когда снимаешь тяжело ! 4) я один раз включил ВПН КАНАДЫ и так хотел пополнить баланс и запрос на мой банк пришел в долларах мой банк не допустил перевод и так 4 дня притом что я отключил ВПН всё заново перезапустил и всё сделал что зависло от меня , пишу в онлайн поддержку уже пару дней и ответ одно и тоже мы стараемся всё исправить но пока что нечего не видно , мой банк перестал после этой ситуации делать онлайн переводы совсем . 5) не знаю кто и как здесь выйгрывает но я со страхом играю в это казино потому что такое ощущение что если ты выйграешь ты не сможешь вывести деньги потому что тебе найдут какую-то причину ! А насчёт выйграть пока что я не вижу здесь выйграша ! И хочу сделать оброшение к представителям этого казино ! Если вы берёте деньги у игроков то сделайте для игроков конфорт и надёжность и доверие ваш адрес ! Я играю много лет и знаю много хороших казино которые могу пересчитать ! Сделайте приятное игрокам ! Если нет то вы потеряете много игроков , я знаю что вы лецензированое казино и это лицензия не высшего уровня её стоимость 20.000 EU что мало внушает доверия .