Been trying to self exclude for a week. 8 emails...9 chat sessions. Lies from agents... lies on review sites. Account still open amd losing money Stay away.. bad ethics and practices on this site
Awesome casino with professional support and quick withdrawals. It is allowed to use VPN here so I was able to access some cool games, otherwise not accessible from my location. I play here for a very long time and my deposits and winnings are very well balanced, happy to continue being a customer
Nowadays, most casinos have pretty identical game offerings, so choosing a favorite casino comes down to what I believe is most crucial for every player: bonuses and customer care. I'd like to note that Luckykong's customer service is excellent, the verification was swift, and the withdrawal (in the amount of over 9000 CAD) was processed instantly. Overall, I would recommend this casino to any new player, you can sign up with confidence because my experience there was flawless.
The best casino I've played, excellent support and very fast payouts. A huge selection of new slots. They always offer something new and fun so I never get bored. The website is very mobile friendly, which is very important to me.
Das beste Casino, das ich gespielt habe, ausgezeichneter Support und sehr schnelle Auszahlungen. Eine riesige Auswahl an neuen Slots. Sie bieten immer etwas Neues und Spaß, so dass ich nie gelangweilt bin. Die Website ist sehr mobilfreundlich, was für mich sehr wichtig ist.
Can not recommend this casino €20 deposited on 10 and 20 cents bet not 1x free spins. That's why I can't rate the rtp. You can't close an account via live chat despite a gambling addiction - very dubious
Kann dieses casino nicht empfehlen 20€ eingezahlt auf 10 und 20 Cent Einsatz nicht 1x freispiele. Deshalb kann ich den rtp nicht bewerten. Konto kann man trotz spielsucht nicht per livechat schließen sehr unseriös
Dear player, I looked up your account and I can see you have not received ANY bonuses or freespins because during first deposit you selected that you do not wish to receive welcome bonus. In this case how can you rate our freespins if you never played any? You sent us an angry email asking to close your account and calling us scammers for no reason - it is a good practice to ask customer what is wrong first, so we did ask you but because we never received a response your account was closed
I have been playing here for a few weeks now. I usually log in on the weekends for a quick relaxing session. So far, I have deposited around 500 EUR, so I have some experience with this casino. My withdrawals outnumber my deposits slightly, the first time I requested a withdrawal, I was asked to upload the usual documents (ID, bill), and the verification was very quick, followed by a withdrawal - all in around 15 minutes. I like some specific slots, and this casino has all my favorite games (which is not usually the case in other casinos). I had a glitch with my bonus once. I contacted support, and the issue was very quickly and politely resolved. Overall, I am very happy to be a player here, and I would recommend this casino to everyone.
This casino doesn't even deserve one star. Deposited without a bonus, ate the money like nothing. The selection of games is below standard, most of which you can't play, of course they collect heavily!!! Had 10 freespins in the game Sun of Egypt, everything was 0 spins, so I can do without it. I don't feel like playing anymore. The support is a bot, personally there is none. RTP below 5%, I've requested account closure....this smells like a scam!!! The bonuswheel is a laughingstock!!!! Not recommendable!!!!!!
Answer to the statement from the casino: I played a maximum of 15 minutes!!!! If you look correctly, the stay in the casino wasn't even 1 hour, so?????2. After my complaint, there was an e-mail contact but no live help, the bot keeps dropping out. Your flimsy excuses scream to heaven.
Nicht mal ein Stern hat dieses Casino verdient. Eingezahlt ohne Bonus, das Geld gefressen wie nix. Die spieleauswahl ist unter Niveau, , das meiste kann man nicht spielen,natürlich kassieren die kräftig!!! Hatte beim Spiel Sun of Ägypten 10 freespins gedreht alles 0 spins, da kann ich gerne drauf verzichten.Da habe ich keine Lust mehr zu spielen,. Der support ist ein bot , persönlich gibt es keinen. RTP bei unter 5%, ich habe Kontoschliessung beantragt....das riecht förmlich nach Betrug!!! Das bonuswheel ist eine Lachnumner!!!! Nicht zu empfehlen!!!!!!
Antwort zum statement vom Casino:habe maximal 15 min gespielt!!!! Wenn sie mal richtig schauen, der Aufenthalt im Casino war nicht mal 1 Stunde, also?????2. Gabe es nach meiner Beschwerde einen e Mail Kontakt aber keine live Hilfe, der bot klinkt sich ständig aus.Eure fadenscheinigen Ausreden schreien zum Himmel.
Dear player, your review is really unfair. You deposited 50 EUR and played with this money for over 1 hour, looks like a decent fun for this deposit. You asked us to refund your deposit because you did not win much, of course we refused to honor your unjustified request. You played Pragmatic high volatility game, high volatility means you win bigger amounts but not so often, our amazing support tried really hard to explain this to you yesterday. We have more than 80 game providers now, every provider that supports German market is enabled for you
I started playing in this casino in september, I play quite a lot and until now I have withdrawn more than I deposited - very happy with that :-) In terms of interface and overall feeling LuckyKong is very fresh, does not feel like another run of the mill casino. I enjoy my time, I receive quite a lot of bonuses by email and sms so I am entertained all the time. Oh I forgot to add that verification was quick and that I am receiving withdrawals in a timely manner, usually the same day
Very boring casino. Have tried several slots, the money disappears so quickly there is no fun. Like any other new, run-of-the-mill, standard casino, this one is out to take every penny out of the player's pocket. Who cares. The casino ends up on my blacklist, there are many that are a lot better.
Sehr langweiliges Casino. Habe mehrere Slots ausprobiert, das Geld verschwindet so schnell da kommt kein Spaß auf. Wie jedes andere neue, gewöhnliche standard Casino ist auch dieses darauf aus, dem Spieler jeden Cent aus der Tasche zu ziehen. Wen wunderts. Das Casino landet auf meiner Blacklist, gibt sehr viele die sind um einiges besser.
素敵なサイト
Nice site
Schöne Website
残念ながら何も
Unfortunately nothing
Leider garnichts
悪いRTP
Bad RTP
Schlechte RTP
つまらない
Boring
Langweilig
サポートは何もできない
Support can't do anything
Support kann garnichts
LuckyKong Casino
こんにちは ご不便をおかけして申し訳ございません。 Lucky Kong では、プレイヤーの満足度を非常に重視しています。 躊躇せずに連絡を取り、問題を解決する方法をお知らせください。 デポジットの全額または一部を返金する準備ができています
Hello We sincerely apologize for any inconvenience you may have experienced. At Lucky Kong, player satisfaction is something we take very seriously Do not hesitate to reach out and let us know how we can make things right. We are ready to fully or partially refund your deposit
The signup was very easy, I deposited with BTC and received promised welcome bonus, selection of games is huge, customer support was always available and I was able to make a withdrawal almost instantly (through BTC as well). Most importantly I received a bunch of extra bonuses during my gameplay, I am very happy with this casino so far.
A friend of mine recommended this casino because he said he was very lucky here. I was lucky too and I won a substantial amount. My account was verified in literally 10 minutes and the withdrawal arrived within an hour, I will definitely recommend this casino further.
Great games, lots of winnings, but BE CAREFUL with payouts, there are only three options - Astropay, Bitcoin, Myfiniti!!!! Otherwise all good, ah and you wait for the money
Tolle Spiele viele Gewinne, jedoch VORSICHT bei Auszahlungen gibt es nur drei Optionen - Astropay, Bitcoin, Myfiniti!!!! Sonst alles gut, ah und man wartet aufs Geld
