Hexabet Casinoのレビュー

Good evening,
This is the terrible experience I had with Hexabet:
After a few deposits and losing some money, I received a bonus, played through it, and successfully met the wagering requirements, resulting in the winnings being moved to my real balance. I continued playing, increasing both my winnings and my overall balance. During this time, I also made two deposits of €25 and €23 respectively. My account balance eventually reached €1,000.

After a lot of effort to complete the identity verification process, I requested a withdrawal of €500, and kept playing with the remaining €500.

Then today, after making a new deposit of €25, they canceled my withdrawal, removed €425 from my account, and left me with only €100, claiming that this is what I'm entitled to because the rest were winnings from a bonus.

Stay away – absolutely the worst.

Normal casino, with the providers that everyone has.
They offer bonuses all the time under players' achievements but cancel them without the players activating them as soon as they make a withdrawal request. These bonuses are missions that end up giving us bonuses, not deposit bonuses. But they wipe out all achievements as soon as a withdrawal is made.
Furthermore, in my case, they mention a withdrawal limit of 1600€. They don't tell you if this limit is daily, monthly or weekly.
After exchanging a few emails, I realized that they have a daily withdrawal limit of €500 and a weekly limit of €1600. mediocre!!! very mediocre. They claim that the reason for this low limit is for the customer's SAFETY! They limit withdrawals for security!!! If they limited the deposit, it would be for security! I don't see what they can be doing to protect the customer by limiting them from taking their money or winnings.

Casino normal, com os provideres que todos têm.
Oferecem bonus a toda a hora sob conquistas dos jogadores mas cancelam-nos sem que os jogadores os ativem assim que façam um pedido de levantamento. Esses bonus são missoes que acabam por nos dar bonus, não sao bonus de depósito. Mas limpam todas as conquistas assim que um levantamento seja feito.
Além disso, no meu caso, referem limite de levantamento 1600€ . Não informam se esse limite é diário, mensal ou semanal.
Após alguma troca de emails, percebi que têm um limite de levantamento diário de 500€ e semanal de 1600€. medíocre!!! muito medíocre. Alegam que o motivo deste baixo limite é para SEGURANÇA do cliente! Limitam o LEVANTAMENTO de dinheiro por segurança!!! Se limitassem o depósito, seria para segurança! Não vejo o que ele podem estar a proteger o cliente, limitando de tirar o seu dinheiro ou ganhos.