Slotella Casinoのレビュー

I joined Slotella some months ago and they seemed like a friendly and exciting brand. There were some technical issues (such as sending my withdrawal to another customer by mistake) but these were resolved and I received my payouts.

However, when I won over £10K with them more recently, they requested KYC documents and following these they voided my entire balance. OK fair enough, they do state in their T&C that they cannot service UK customers. However, UK was on the list of selectable countries on sign up.

In view of this, I felt it would be fair that they sent me my £10K and then closed my account, but no they did not do this - they just voided the whole lot.

Earlier this month made a harsh but honest review on this casino, in which I stated the casino ignored support tickets and delayed withdrawals, I suppose said things were caused because of a restructure or something in that light. Had a second chance with the casino after one of my support tickets was answered, and found out they are now offering live chat, which is actually helpful, giving not only answers but also problem-solving. They are clearly improving, 3/5 because I'm still taking into account my lengthy KYC process and the problems I had before live chat was provided, I believe they can get better with time.

Making an edit of this review to warn they use NEW BONUS TERMS RETROACTIVELY, as seen in a complaint by a player that got her winnings voided FOR NO REAL REASON. Sadly, I thought they could get better with time but it wasn't the case, be careful when playing with a bonus or don't take bonuses at all.

rtp is high,it is not so many such casino,sadly.

payment
by crypt,no kyc.
60 to 180 seconds in my case.

there isnot live chat though,support is good.

site is a little heavy,its big minus unfortunately.

so many bad casinos,as you know,here is safe.

ofcorse i dont mean you will win.