Polestar Casinoのレビュー

Please don't deposit.
Polestar is operated by rabidi nv who have a vast catalogue of casinos.
All operate in the same manner.
Max withdrawals are pathetic and take an eternity to process. They are bottom feeders. There sole intention is to make things as difficult for you to hold onto winnings. There's zero responsible gaming. You can't take a break or pause play. You can't set limits. If you do win excess of 500e you can only withdraw that amount daily. So there whole intention is for you to play on and loose. How they have a license is a mystery. At best they operate in the grey. You can't verify your account until they say. A typical withdrawal is left pending and reversible on your account while they rigidly delay. 2 days after your request they'll seek verification unless it's Saturday or Sunday. Then it's 4 days. It takes them the best part of a week to complete that. Then your withdrawal will take place within 3 days. If you request a withdrawal on a Wednesday you will be lucky to get it 10 days later, all while your withdrawal can be cancelled if you have a moment of weakness. It's predatory and rogue. Do not play at rabidi casinos if you value fair procedure. These are not there to play fair.

Run away I won't say anything else, this casino is trying to take your balance with any excuse they can find. The casino sent me a message that I have a bonus on my mobile, so I deposit with a 100% bonus, So after I go to the bonus category and click on the huge yellow bar that says activate the bonus And nothing else. After playing for about two to 3 hours, Suddenly while I was in game my balance goes to zero. I thought that some mistake must be made with the casino system so I go to customer service and tell them about the problem that is happening, she informs me that It is my responsibility because I canceled the bonus by clicking on it And she hangs up on me rudely. After going back into customer service to speak to a more reasonable person, he informs me that after contacting the relevant department
That the bonus I activated expired 3 hours after I activated it and they have the right to take your money, now tell me in which casino this is done to activate the bonus and after 3 hours they take your money saying that the bonus has expired And that it should I should have read the terms.

Τρέχτε μακριά δεν θα πω τίποτα άλλο, αυτό το καζίνο προσπαθεί να σας αφαιρέσει το υπόλοιπο με ότι δικαιολογία βρει. Το καζίνο μου έστειλε μήνυμα ότι έχω μπόνους στο κινητό, καταθέτω λοιπόν με bonus 100% , Αφού λοιπόν πάω στην κατηγορία μπόνους και κάνω κλικ στην τεράστια κίτρινη μπάρα που λέει ενεργοποιείστε τον μπονους Και τίποτα άλλο. Αφού παίζω για περίπου δύο με 3 ωρες, Ξαφνικά ενώ ήμουν σε παιχνίδι μηδενίζεται το υπόλοιπο μου. Σκέφτηκα ότι κάποιο λάθος θα έγινε με το σύστημα του καζίνο οπότε πάω στην εξυπηρέτηση πελατών και τους λέω για το πρόβλημα που συμβαίνει, αυτή με ενημερώνει ότι Ότι είναι δικιά μου ευθύνη γιατί ακύρωσα τον bonus πατώντας το Και μου κλείνει την συνομιλία αγενέστατα. Αφού ξαναμπαίνω στην εξυπηρέτηση πελατών για να μιλήσω με κάποιον πιο λογικό άνθρωπο, αυτός με ενημερώνει ότι αφού επικοινωνήσει με το αρμόδιο τμήμα
Ότι το bonus Που ενεργοποίησα Έλειγε 3 ωρες Αφού Το ενεργοποίησα και έχουν δικαίωμα να σου πάρουν τα λεφτά, τώρα πείτε μου σε ποιο καζίνο γίνεται αυτό να ενεργοποιήσεις το μπόνους και μετά από 3 h να σου παίρνουν τα λεφτά λέγοντας πως τον bonus έληξε Και ότι έπρεπε να ‘χα διαβάσει τους όρους.

This is the worst casino of all time. Never ever play here. Firstly, they wont let you withdraw your money but they will let you deposit it.

Secondly, the customer support is the worst on a global scale. This is what happens when you ask them anything: Either they STRAIGHT UP LIE to you, or they JUST CANCEL YOUR CONVERSATION, or they ACTUALLY DISABLE YOUR ACCOUNT. All rhis if you ask them a legitimate question about something, They also take their sweeeeet time responding if ever.

The worst part was that I actually already verified my account in the beginning when I made it. Then I deposited a lot of money and wanted to withdraw. I have waited for theee days now. Whats more, I tried to add a new withdrawal request and now all of a sudden Im not even VERIFIED anymore??? And the place to verify yourself there is not even a button or anything there?

Listen guys. This whole online casino is a trap. Be cafeful of this casino and any casino operated by Rabidi N.V. Do not play on any of their casinos because they WILL steal your money

I have played fast withdrawal casinos last years. Registering in with bank authentication, deposit and withdrawal takes less than 5 minutes in normal modern casinos. I found this casino from fast casino list. This Polestar Casino was big dissappointment. Withdrawal on friday weekend + 3 days. And then the withdrawal is processed. This in year 2022! Technology is to get money to players bank account right away with for example with Trustly. Here the only idea is to make player to wait and lose the winnings. You could deposit money in a couple of seconds, but if you want to get your own money back it takes almost a week! No this kind of casinos anymore!

Stay away from this casino!