Customer service can only be reached by email. There is no chat!!! The games are very slow and choppy. When making a deposit, the only thing that appeared was the home page, so the deposit was initially lost.
Der Kundendienst ist Ausschließlich per email erreichbar. Es gibt keinen Chat!!! Die Spiele laufen sehr Langsam, Hakelig. Bei der Einzahlung kam als Popup nur die Startseite, so das eine Einzahlung vorerst Verloren ging.
Thank you for your feedback - even though some time has passed, we still appreciate you sharing your experience.
We're very sorry to hear about the issues you encountered, particularly with customer support and the deposit process. Since then, we've made many improvements to our platform - including the live chat support, technical optimizations for smoother gameplay, and a much more stable deposit flow.
If you’re ever willing to give us another try, we’d be happy to welcome you back - and of course, if there’s anything still unresolved, feel free to reach out. We’re here to help.
Attention casino very strange, I do not recommend. the registration bonus is false, when requested says that you can not get this bonus and says that you already have another account which is not true then ask for deposit. out of this casino.
Atenção casino muito estranho, não recomendo. o bonus de registro e falso, quando solicitado diz que voçe não pode obter este bonus e diz que você ja tem outra conta oque não e verdade logo pedem deposito. to fora desse cassino.
Thank you for your feedback - even though some time has passed, we’re always open to hearing concerns from players.
We’re sorry to hear about your experience with the registration bonus. Our system includes automated checks to prevent multiple account creation, and in rare cases, it may mistakenly flag a legitimate player. This could explain the message you received.
Since then, we’ve improved our verification and bonus systems to minimize such issues. If you believe this was an error, we’d be happy to take another look - simply reach out to our support team and we’ll do our best to resolve it.
We value transparency and fair play, and your feedback helps us do better.
Dont play here there is no first dep bonus , when you make your first dep and try to activate the first dep bonus you will get error say deposit 2 times more to recive the bonus what a joke site .
Thank you for your honest feedback - and we’re truly sorry for the frustration caused.
You're absolutely right: when we first launched, there was a technical issue affecting the activation of the first deposit bonus for some players. It was identified early and has since been fully resolved.
We completely understand how disappointing that experience must have been, and we’ve taken steps to ensure it doesn’t happen again.
If your issue was never resolved or if you'd like us to review your case, please don’t hesitate to contact our support team - we’ll gladly take a look and make it right.
