GreenSpin Casinoのレビュー

Deposit theft. Account blocking. Insults from a support service employee.

10/26/2024 registered in this casino greenspinbet.
Made the first deposit for a welcome bonus of 21 usd using the litecoin method. Then uploaded documents to the verification section and asked the agent in the chat to check the documents and confirm the account. After 5 minutes of waiting, an agent named Tony writes me an extremely unacceptable, inappropriate, offensive statement, quote "Rushists are not allowed to play here. Have a bad day". After that, they immediately block my account and rob my deposit. I regard the agent's behavior as extremism and demand that employee Tony be reprimanded. Political views should not affect gambling activities.

I have to say, I'm pleasantly surprised. A few months ago they still had the rule that you could get a bonus. Has a maximum withdrawal limit of 5x the bonus received. But this regulation no longer exists. Which is of course very appealing.

So I deposited €50 with a 150% bonus. And was able to successfully withdraw €625.

The verification went extremely well and very quickly with the supporters. They verified my account right after I asked.

However, some providers such as Nolimit and hacksaw are missing. I think the site has good potential.

Note 0 would be ideal!
I made a deposit using the code SECONDGREEN where the terms are in the attachment sent. The code would entitle me to a 75% bonus + 65 free spins "WAGER FREE". The problems already start there, due to the fact that you cannot withdraw the bonus, which makes no sense and configures false advertising. I was pleasantly surprised when I made the withdrawal, the bonus was simply withdrawn from my balance. I didn't complain, I continued to play anyway, but now without the bonus balance. As soon as I reached R$1,400.00 I checked the account to try to withdraw again, when to my surprise the attendant claimed that I could only withdraw 620.00 claiming that the bonus terms limited my withdrawal to 5x the bonus amount. Like this? I contacted the chat several times, but they wouldn't listen to me, they would only fear that the terms of the bonus were the same and that nothing could be done. I went to read the terms again, I saw that the terms of the free spins also gave me the right to Acará up to 5x the amount won with them. I HAVE PRINTS!!! I spoke with the chat again, the justification they gave me was that they didn't usually include free spins in that calculation, but in the rules it was very clear that I could withdraw 5x the amount won with free spins. Finally, they decided on their own without my consent to credit 92.50 to my account. After that it was just downhill, I tried contacting them via WhatsApp, email and they didn't answer me, they simply blocked me on both. I was surprised by a change WITHOUT PRIOR NOTICE to the bonus terms on the site, they changed the terms, CHANGED THE TERMS!!! In the hard face!!! I have proof that this site is unreliable, has no credibility.

Nota 0 seria o ideal!
Fiz um depósito utilizando o código SECONDGREEN onde os termos estão no anexo enviado. O código me daria direito a 75% de bônus + 65 free spins "WAGER FREE". Os problemas já começam aí, pelo fato de que você não pode sacar o bônus, o que não faz sentido e configura propaganda enganosa. Tive uma bela surpresa na hora fazer o saque, o bônus simplesmente foi retirado do meu saldo. Não reclamei, continuei a jogar mesmo, mas agora sem o saldo de bônus. Assim que cheguei aos R$1.400,00 fiz verificação da conta para tentar sacar novamente, quando para minh surpresa o atendente alegou que eu só poderia sacar 620,00 alegando que os termos do bônus limitavam meu saque em 5x o valor do bônus. Como assim? Entrei em contato com o chat várias vezes, mas eles não me ouviam, somente temeriam que os termos do bônus eram aqueles e que nada poderia ser feito. Fui ler os termos novamente, vi que os termos dos free spins também me davam direito de Acará até 5x o valor ganho com os mesmos. TENHO PRINTS!!! Tornei a falar com o chat, a justificativa que me deram é que eles não costumavam incluir os free spins nesse cálculo, mas nas regras estava bem claro que eu poderia sacar 5x o valor ganho com os free spins. Por fim, resolveram por conta própria sem meu consentimento creditar 92,50 na minha conta. Depois disso foi só ladeira à baixo, tentei contato por WhatsApp, e-mail e nada de me responderem, simplesmente me bloquearam em ambos. Fui surpreendida por uma mudança SEM AVISO PRÉVIO dos termos do bônus no site, eles mudaram os termos, MUDARAM OS TERMOS!!! Na cara dura!!! Tenho provas de que esse site não é confiável, não tem credibilidade nenhuma.