We deeply appreciate the time and effort you have taken to share your thoughts and experiences with us. Your positive feedback is highly valuable to us.
Rest assured, we are doing our best to meet your expectations and make our service more comfortable and pleasant every day.
Definitely avoid this site. I do believe it is rigged. You may win but once you do you will start to lose instantly. The odds make zero sense in my experiance. They defintely cap the ability to win. Once your up a certain amount, expect to go straight to zero very quickly.
The bonuses seem extremely off. For example I played Big Wild Buffalo starting with ~160. Using $1 bet I went essentially straight to zero. Bonuses will pay sometimes zero, 1x bet or 10x bet.
Missing games; even from providers they do have, they are missing games from those providers. Likely because the RTP on those games is higher or they can't alter or rig them the same way.
Thank you for bringing your concerns to our attention. We sincerely apologise for any frustration or inconvenience you have experienced on our site. We take your feedback seriously and are committed to addressing your concerns to enhance your overall experience.
We're sorry to hear about your losing streak. However, it's important to recognise that gambling, by its very nature, involves an element of chance. Luck plays a significant role, and outcomes are often unpredictable. Just as winning is part of the game, so are losses. It's the ebb and flow that makes the experience both thrilling and challenging. Feel free to try out some other games if the one you’re playing is not giving you the expected results.
We would also like to draw your attention to the fact that our bonus system is almost fully automated, and our customers can receive bonuses by using promo codes while making deposits or as no deposit offers instead of receiving it through chat. Most offers are sent via email to players who choose to subscribe. Moreover, we have regular promotions available for everyone—up to 200 free spins on top of your deposit every weekday and up to 20% weekly cashback on your losses.
While we offer a variety of games from different providers, it's almost impossible to have all slots by each provider on our site. We update our game lists periodically, depending on player interests and requests. Please let us know which games you’re interested in, and we'll do our best to add them to our website in the near future.
Regarding customer support, we acknowledge that there is always room for improvement. We are in the process of evaluating and enhancing our support services to provide more personalised and effective assistance. Rest assured, your concerns about a potential bot-driven support system will be addressed, and we are working to ensure that our support team is readily available and responsive.
We appreciate your time and effort to leave feedback for us. Hopefully, you'll consider giving our casino another chance, and we’ll do our best to exceed your expectations. Please let us know if we can help you with any questions; our Support team works around the clock, so feel free to contact us anytime via online chat, email, or messengers.
I have won €60.000 today! I hope i will be able to withdraw all my money, without the casino accidently taking my money or something! I like the casino, had bad downfalls, lost money, and won money, i just hope i can trust them, to give me my €60.000! 10/10 for now
After spending half a day downloading documents to verify my identification I was told they don't accept my internet utility bill nor do they accept my bank statement because my statement didn't have my debit card on the statement, (what statement does!). I provided photo ID with my drivers license. Unbelievable I've never ever been dicked around so much in my life!! I've been playing online slots gor a very long time. It's sites like this that leave a very nasty taste in one's mouth! Avoid this site like the plague!!!!
We apologize for any inconvenience you may have experienced during the verification process. We understand that the requirements and process may have been frustrating. Your feedback is very valuable to us and we appreciate your patience.
We see that your account has been successfully verified and we appreciate your efforts to meet our requirements. This procedure is important to ensure the safety of you and your funds, so you have no reason to worry.
Our support agent has already sent you detailed information on how to complete your withdrawal process. If you have any further questions or need assistance, please contact our support team for a quick resolution.
Thank you for sharing your experience with us, and we sincerely hope that your future interactions with our platform will be more enjoyable.
RTP（Return to Player）に関しては、プレイヤーに公平で楽しいゲーム体験を提供することを目指しています。ただし、知覚されるオッズはプレイヤーによって異なる可能性があることを私たちは理解しています。さまざまなゲームを試すか、サポート チームに連絡して、お客様の好みに適したゲームの推奨事項について問い合わせることをお勧めします。
Dear Player! Thank you for taking the time to provide your feedback. We're truly sorry to hear about your less-than-satisfactory experience at our casino.
We apologize for any inconvenience you encountered due to the site's performance. We understand that a laggy site and non-functioning games can be frustrating. Our technical team is continuously working to improve site performance and resolve any game issues. Your feedback will be valuable in helping us pinpoint and rectify these issues.
Regarding the RTP (Return to Player), we aim to provide a fair and enjoyable gaming experience for our players. However, we understand that the perceived odds may vary from one player to another. We recommend trying different games or contacting our support team for game recommendations that might better suit your preferences.
We appreciate your feedback as it helps us make necessary improvements. Please feel free to reach out to our customer support team if you have any specific issues to address. We hope you'll give us another chance to provide a better gaming experience in the future
It's a nice casino with a good variety of game providers and a solid welcome offer. The interface is user-friendly too. However, there are some drawbacks like high and low limits for cashouts, and the time it takes for withdrawals is quite long. Overall, it's a a positive experience
Dear Player! Thank you for your positive feedback and for choosing our casino! We're thrilled to hear that you've had a positive experience with us.
We're glad to know that you appreciate our variety of game providers and the user-friendly interface. We're constantly working to provide the best gaming experience for our players.
We also appreciate your comments about the cashout limits and withdrawal times. Your feedback is important to us as it helps us identify areas for improvement. We are continuously working to refine our services, and your comments will be taken into consideration.
Your satisfaction is our top priority, and we hope to continue delivering an enjoyable gaming experience for you. If you have any further suggestions or questions, please don't hesitate to reach out to our customer support team.
WildTornado Casino left me quite underwhelmed. The game selection was decent, but the overall experience was just mediocre. Slow payouts and unimpressive customer support make me hesitant to recommend it. There are better options out there.
Thank you for your feedback! We are always trying to improve our service and provide our players with the best gaming experience. Your feedback is very important to us and we appreciate your honest opinion.
We understand your observations regarding the speed of payouts and the level of customer service, and we are working to improve these aspects. We also try to expand the selection of games to satisfy the tastes of our players.
We hope you will give us another chance and make sure that we are doing everything we can to improve your experience at our casino. Thank you for choosing us and we are always happy to see you among our players.
Good casino I played a lot about a month ago or so. Fast withdrawals, easy deposit, live games are also available. Haven't won yet because I'm unlucky I guess :) Not happy that support isn't 24/7, but it's not critical. Recommend playing there.
Gutes Casino, das ich viel gespielt habe, etwa vor einem Monat oder so. Schnelle Auszahlungen, einfache Einzahlung, Live-Spiele sind auch awailable. Habe noch nicht gewonnen, weil ich Pech habe, schätze ich :) Nicht glücklich, dass die Unterstützung nicht 24/7, aber es ist nicht kritisch. Empfehlen, dort zu spielen.
Thank you for your positive feedback about our casino! We are glad you had a good experience playing with us.
It's great to know that our withdrawal process is fast, deposits are easy, and you've enjoyed our live games. We understand that luck can be a fickle thing and that winning can sometimes take time, but we hope your luck changes soon!
We are happy to inform you that our support has always worked and continues to work 24/7 to satisfy you at any hour of the day or night! If you have any questions or need help, please do not hesitate to contact our support team. Thank you for choosing to play with us!
After I noticed that many games, for example from PlayNgo, run very poorly and no RTP is given under the information, I requested a list of all games with the corresponding RTP from support. After a few days I received the list of all the games with the highest RTP. In the source code of some games, however, I could see that they run with a reduced RTP of around 90%. The support has so brazenly lied to me, therefore a very dubious casino.
Nachdem ich festgestellt habe, dass viele Spiele z.B von PlayNgo sehr schlecht laufen und unter den Infos kein RTP angegeben ist, habe ich vom Support eine Liste aller Spiele mit entsprechendem RTP angefordert. Nach ein paar Tagen erhielt ich die Liste auf der alle Spiele mit dem höchsten RTP angegeben waren. Im Quelltext einiger Spiele konnte ich aber sehen dass diese mit gesenktem RTP von ca 90% laufen. Der Support hat mich also ganz dreist angelogen, deshalb ein sehr unseriöses Casino.
Thanks for sharing your experience and we're sorry to hear about the issues you've encountered. We take your feedback seriously and strive to resolve your concerns.
Apologies for any inconvenience regarding game performance and RTP information. We are committed to transparency and accuracy in providing game details to our players. It is interesting to learn about the differences in RTP values. Rest assured, we are looking into this to ensure that RTP information is accurate and consistent across all games.
We hold ourselves to the highest standards and strive to provide our players with accurate and reliable information. We will address this issue internally to ensure that similar incidents do not occur in the future.
Your feedback is valuable to us and we strive to improve our services. Please do not hesitate to contact us if you have any further questions or concerns.
lousy trovan thousands excuse for not accepting the withdrawal they reject the documents to not pay, the deposit must be played for three to be able to withdraw stay tuned
pesimo trovan miles excusa para no aceptar el retiro te rechasan los documentos para no pagar, el deposito lo deves jugar por tres para poder retirar esten atentos
I am a long-time customer of wildtornado. I had a problem with a first withdrawal that I made after not playing for a long time but I must say that the customer service was prompt in answering my queries and always present. I made a subsequent withdrawal and had no problems at all, I received it quickly. I recommend this casino.
A pretty good place to spend your free time. Still didn't win anything, but I haven't been lucky lately :( The support might be better, had a problem with the first deposit bonus, and even tho it was solved, still not as quick as I expected.
I am vip here but the bonuses they give are pathetic. I deposited about $500 tonight at vip level and they gave me 20 spins on bgaming slots at lowest possible bet. They really don’t seem to want my business lol. I would play a lot more if they took care of their players better
迅速な支払い
Fast payout
良いゲーム
Good games
ボーナスは最悪
Bonuses suck
私がvipしている他の場所と比較して低いキャッシュアウト制限
Low cashout limits compared to other places I am vip
WildTornado Casino has great games as well as bonus offers on the site. Would be nice if they will have a live chat function since their customer service is so unresponsive, it's already annoying.
A licensed casino that accepts Bitcoin. It suits me, the casino gives a good cashback, and it can be increased quite well if you join the guild. There is enough software, and there are games with live dealers. Money is paid quickly and safely, so everything suits me.
WildTornado Casino
WildRider45 様
フィードバックをお寄せいただきありがとうございます。
私たちはプレイヤーに本当に感謝しており、そのようなコメントを読んでうれしく思います。
宜しくお願いします WildTornado カジノ!
Dear WildRider45
Thanks very much for your feedback!
We really appreciate our players and we are pleased to read such comments.
Worst experience ever. It’s a double gamble here. Gambling on the slots and then the other gamble is if you will get any support at all from customer service or just formatted responses without actually providing a solution to your issues. Ultimately I had to choose to either have an ongoing battle with customer service or just blow my withdrawable amount and save myself the headache. I opted for the latter so I never have to deal with them again
Our support team works 24/7 and we always try to help resolve players' issues as fast as possible.
We would like to discuss your case in detail and help you with everything we can, so we would really appreciate it if you could write an email to support@wildtornado.casino describing your situation.
There is always room for improvement, and we would be glad to hear more of your feedback.
they don’t know nice words and payouts in this casino. I don’t know how he can have such an assessment, they don’t distinguish between law and illegality, don’t play here
disaster from the casino, here not only payouts, they demand from the player everything possible, DNA name of father, mother, brother all banks, you send them all from the tax police and not in refu, always send the same answer documents you. When you demand a payout it is not, and then you get on your nerves with the money you wanted to double and you don't get 0.10 cents out of 150 rpm .. hello close this casino, try it then you will see what scammers are ..
First of all, we would like to kindly apologize for any inconveniences caused.
Please bear in mind that before the withdrawal we need to verify your account, requesting documents for confirmation of identity, and also asking for any additional documents we might need to ensure that it is exactly you who is playing in our casino.
It is a standard procedure to ensure the safety of both parties.
According to our privacy policy the personal information which we may request to use and process shall include, without limitation:
Documents and proofs reasonably requested by us to verify your account, to process deposits or withdrawals and to conduct anti-fraud checks (on our own initiative or as required by applicable legislation). Such proofs may include passport scans, payment slips, bank statements, etc.
You can check this rule by the link : https://www.wildtornado.casino/privacy-policy
Absolutely terrible! The support staff are completely incompetent and when i was having trouble with my first deposit bonus, I was told by support to cancel the bonus and they would reissue it, will I cancelled it and 2 days later it still hasn't been reissued and everyone I speak to refuses to help me. Stay away from this casino at all times, completely useless staff.
Thank you for leaving the review about our casino. We are terribly sorry you have had such an experience - despite our best efforts, sometimes due to a human error such mistakes might happen. Nevertheless, we try to do our best to leave all our customers satisfied, so we deeply apologize for the inconvenience and would like to advise you to contact our email address at: support@wildtornado.casino We will be more than happy to look into your issue!
Your understanding and cooperation will be greatly appreciated!
Sincerely wishing you all the best, Wild Tornado Casino team
We are happy to hear that you are enjoying our casino!
Special thanks for appreciating our promotions and VIP program. We always put great effort into trying to make our players' journey as pleasant as possible.
Played for few days and can't find any issues, welcome bonus is good, wagers are low, nice amount of providers and games, bit strange cashback requirements, however nothing new. Great support team with fast response time, fast withdrawals even via swift
素敵なデザイン
Nice design
良いサポート
Good support
明確な検証要件
Clear verification requirements
おそらくAU規制が原因で、一部のプロバイダーが欠落しています
Missing some providers, probably due to AU regulations
THE WORST OF THE WORST! I busted them trying to FRAUDULENTLY deny my Sunday cashback that I earned!
I use only btc, the bonus loss limits is listed in each currency they accept under the terms of the promotion.
I met btc minimal loss but they kept saying I didn’t meet euro loss & still refuse to give me it!
I finally contacted Antillephone N.V. (license no. 8048/JAZ2020-013) complaints@gaminglicences.com and filed formal complaint!
They tried to add 200 spins but still not give me my cashback nor answer any questions I’ve emailed them multiple times about!
And don’t get me started on their agents, chat or of the "VIP" managers, they are ALL the worst, absolute worst - condescending, patronizing, scheming & awful "customer service" agents there ever have been
I don’t recommend Tornado casino, I’m surprised it’s been rated ok by Casino Guru. Nothing special about it, I don’t like the lay out on my mobile, it confused me, was hard to find chat support. I deposited twice, first with bonus, lost both times so quickly and wasn’t even doing high betting. From 80 dollars, not one feature or free spins on some of their games I played. There is something fishy about this Casino, something doesn’t sit well with me about them. Also when I did get through to support, was told their min withdraw is 500 bank transfer, & 50 Neteller or 50 skrill. I don’t like it, and judging by other reviews here, I’m not alone. I won’t be depositing another dollar there!
何も言うことはありません
Nothing positive to say
高い最小引き出し
High min withdrawals
彼らのホームページにうまくレイアウトされておらず、必要なものやサポートなどを見つけるのが難しい…
Not a good lay out on their home page, difficult to find what you need, support, etc.…
Reliable a good casino to play on, they have nice bonuses. Friendly live chat, helpful. Resolved the problem immediately. Lot of cool bonuses and new promotions.
Terrible welcome / first deposit bonus. You have to wager this on the game you are told - not games of your choice. I took me 4 different support people before I got one who could get rid of the bonus.
Cash out is also terrible. Don't cash out with crypto's here, they don't know what they are doing. Even I can tell the difference between a BCH and BTC address. My BTC request was sent in BCH to my BTC address. They might as well have set fire to it. Discussion has been going on for weeks.
Plenty of online casinos with more efficient and customer friendly policies than here.
you never win, I have been playing for two years and I have always lost, the bonuses are funny. with 10 euro bet they give you ridiculous bonuses, don't waste money.
non si vince mai, sono due anni che gioco ed ho sempre perso, i bonus fanno ridere. con bet 10 euro ti danno bonus ridicoli, non buttate soldi.
If I could, I would have put even less. They have to pay me a 9k withdrawal which I had to split into 18 transactions of 500 as requested by them. The withdrawal does not arrive after 6 days I contact the support and they block my account for no reason. I have all the documents and everything in order ... I have already made some withdrawals and they arrived the next day. Bad experience! Guru please take care of it with your contacts ... I will be grateful to you
Se avessi potuto avrei messo anche meno. Mi devono erogare un prelievo da 9k euro che ho dovuto suddividere in 18 transazioni da 500 come richiesto da loro. Il prelievo non arriva dopo 6 giorni contatto il supporto e mi bloccano l’account senza nessun motivo. Ho tutti i documenti e tutto in regola… alcuni prelievi già li ho fatti e sono arrivati il giorno dopo. Pessima esperienza! Guru per favore pensaci tu con i tuoi contatti… te ne sarò riconoscente
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