Joe Fortune Casinoのレビュー

Acadia, the player, says that the withdrawal time exceeded his expectations above an average time, which was 5 to 10 days. There was no reaction from the casino about this matter. He is still awaiting his withdrawal amount.

The player won $4,000 at the casino and requested a withdrawal but found their account was disabled. After they contacted the casino, they were told that it was because of the self-exclusion from other casinos and that they would refund their deposits only. The player confirmed they excluded themselves from a few other casinos but didn't like that they stopped him from playing only after they had won. No response from the casino.

A longtime player, Michael, tried to cash out his winning. A day after submitting his documents, he received an email informing him his account was deactivated. He was told to contact the casino via phone, which he was unable to do because the phone number provided for him was inactive. He resubmitted the documents with no response from the casino whatsoever. There is no further information on the case.

テネシー州出身のこのプレイヤーは、991ドルを獲得した後、「ボーナス乱用」の疑いでアカウントを突然無効にされた。彼はこれが賞金の支払いを避けるための戦略ではないかと疑った。彼の協力と、必要なすべての情報と通信ログの提供にもかかわらず、カジノは私たちの調停の試みに応じませんでした。私たちはプレイヤーに対し、さらなる支援が必要な場合はキュラソー島 eGaming Authority に連絡するようアドバイスしました。この苦情は当初「未解決」としてマークされており、カジノの評価にマイナスの影響を与える可能性があった。しかし、プレーヤーがゲーム当局に連絡した後、彼らは賞金を引き出すことができました。その結果、苦情を「解決済み」としてマークしました。