Gamblezen Casinoのレビュー

Hi All,
I recently started playing at Gamblezen and I won good chunk of money. Everything from signing up to KYC was smooth, but when it came down to withdrawals it is probably the most frustrating casino.
According to their T&C, you can request for withdrawals upto $2000 daily, $5000 weekly, and $20000 monthly, and they only process withdrawal requests during the weekdays.
I have been struggling to withdraw my funds as I have to request it in 3 different transactions of CAD $750 daily and it takes them 24hrs to process. Most of the time, I either receive 1 or 2 withdrawals or none.
According to Gamblezen's T&C, if a player wins more than $20,000, they can divide the whole amount into monthly instalments until paid in full. I have contacted their support and referred me to email their KYC (finance department) to request the instalments.
I have emailed their KYC department multiple times over the past 22 days, and haven't heard back once. I am extremely frustrated with the withdrawals at this website. If they had the withdrawals figured out to be paid in a timely manner, I would change my review.

I really did not enjoy my stay at Gamblezen!
The slots have a quite low RTP and the spins lag.
Also, all the bonuses have a 5x max cashout.

I would therefore NOT recommend playing here to anyone!

One of the WORST experiences in a casino.

Casino does have a pretty easy and quick verification, decent loyalty programme and many different slots.

However, when it comes to withdrawals it is a disaster and casino acts in a very scammy way.
Their Terms and Conditions clearly state that casino process all withdrawals 24 hours after verification. I passed my verification, made several withdrawal requests. I had to beg the casino to pay my withdrawals each day and they only confirmed one withdrawal per day, even though it was 500 EUR and daily limit is 2000 EUR.
Then they stopped paying, one deposit was not confirmed for over 72 hours and another for 48 hours. I do not understand how casino can act like it when it is clearly written that they will pay the winnings in 24 hours.
Also I was promised a loyalty bonus via chat, they said that they are creating it and I will receive it really soon, a week passed by, I contacted live chat and there is no bonus available. Lies on top of lies with this casino.
Avoid it, such a scam and unfair casino.

I`m playin at gamblezen for a while now and I have to say, that Friday free spins are a great perk! Every week, they give out free spins, and I have had some pretty lucky moments. Just a week ago on Friday, I claimed 40 fs for on Big Bass Vegas double down deluxe slot, and it turned into a nice 40 eur - free cash on my e-wallet. Before that - on the Halloween, I claimed free spins on Big Bass Halloween 2, and ended up with a 50 eur withdrawal from those! So in total, I` have won 90 eur just from no deposit free spins. I have also made some winnings from my deposits, but wanted to mention the free activities on the web site.

So overall casino offers nice promotions and smooth withdrawals - didn`t have any issues with not working bonuses or payouts. Cheers!

Chat support lie about deposit limit. They it set but its not. This makes this casino unsafe to play. Verification is annoying, i have to verified first my account include with this ridiculous selfies. Then i have to send same documents again when i verified my withdrawal.
I make complain against casino about this deposit limit lie and casino dont pay my winning almost 3 weeks during this complain. They pay it only after i accept this complain is closed. On complain they never explain this support lies, they just be "sorry"
Cashout is slower then almost all other casino.

Dangerous casino to play, cannot trust at all.

GambleZen Casino Review

Rating: 2.5/5

GambleZen Casino has some strong features, but unfortunately, there are substantial drawbacks that could impact players’ experience, especially those with gambling tendencies.

Pros:
Extensive Game Library:

The casino offers a broad selection of games, appealing to a variety of gaming interests.

Intuitive Filtering by Provider:
GambleZen shines in its game navigation, with a well-designed filtering system by provider that’s more user-friendly than many competitors.

Efficient ID Verification:
GambleZen’s automatic ID verification process is quick, allowing players to jump into gameplay without lengthy waits.

Cons:
Concerning Withdrawal Delays and Problematic Implications:

One of the most troubling aspects of GambleZen is its significant delay in processing large withdrawal requests. These delays can have serious implications, especially for players with gambling addictions. In moments of frustration or weakness, players may end up wagering their winnings rather than cashing them out. This approach risks enabling a vicious cycle that seems to benefit the casino at the expense of players’ financial well-being.

Unreliable Customer Support Access:

GambleZen’s communication platform often freezes, making it difficult for players to reach support when issues arise. For those dealing with withdrawal delays or account questions, this unreliability adds an unnecessary layer of stress.

Excessive Documentation Requests for Withdrawals:

The casino’s requirement for additional bank documents, along with other verification measures, introduces further delays in the withdrawal process. This tactic could be perceived as a discouragement to cash out, potentially nudging players toward spending rather than withdrawing their funds. This approach may fuel compulsive gambling habits rather than supporting responsible play.

Final Thoughts:
While GambleZen offers a quality gaming experience and streamlined navigation, its handling of withdrawals and unreliable customer support are concerning. For anyone wary of gambling addiction or seeking reliable, transparent fund management, these issues make GambleZen Casino a challenging recommendation.