Jackbit Casinoのレビュー

I recently started playing at Jackbit the past few months after becoming growingly dissatisfied with Gamdon whose VIP program had become increasingly insulting. I was looking for a crypto casino with fast payouts, good cashback and attractive VIP program. I was drawn in initially by their wager-free spins welcome bonus. Before I started making too many deposits I contacted the casino to see if they have a VIP matching program and while it’s not really advertised on their website, a few back-and-forth convos with customer support staff (who initially had no idea what I was asking for) got me in touch eventually with the vip team. In the end they offered me a very decent VIP cashback (on top of their site wide rakeback) which I get to cash in whenever I want, so long as I’ve surpassed a minimum loss. This has resulted in frequent no-wager bonus cash … this has definitely been the most attractive aspect of Jackbit so far and has made it my most frequently played at casino.

The withdrawal times are OK, not great. I’ve withdrawn relatively small amounts a few times and each have taken 2-3 hours. Although this isn’t that bad it isnt exactly "instant" which some promotional materials claim they are and was an initial draw for me. I had one withdrawal for a modest amount which was taking more than 3 hours and I just ended up cancelling it which is always annoying. 2 - 3 hour withdrawals aren’t the worst but when competitor crypto casinos are processing withdrawals ACTUALLY instantly it really makes the bit of a wait frustrating and I’ve definitely chose to play elsewhere a few times because of this. That being said, I feel I’ve had lots of good wins in the short time I’ve played here there so it’s definitely attractive for that reason. This and the VIP match is really what’s been keeping me coming back .

Some other minor annoyances are brutally awful free spins which you only get when you make the daily leaderboard or now and then through a promotion. They’re always for a super low bet (like 10 cents) on a joke game from a provider I’ve never heard of that does not pay out at all. They might as well not bother. Also: support staff are amongst the worst I’ve encountered. Not helpful, rude, and don’t have much power to do anything. VIP staff have been great via email but are only available during European business hours (and not at all on weekends) which means if you’re in North America like I am, you sometimes have to wait a whole day or two for a response. They should strive to have a VIP person 24/7 or at the very least on the weekends. That or give support staff more abilities to process VIP request .

So overall, good experience with some minor annoyances… but worth checking out if you’re a frequent playing who’s feeling ignored at some of the more established crypto gambling sites.

100% Scammers..

Jackbit gave me the biggest scam of my life.
I deposited the total of 380 usdt, and I won 976..
When I placed a withdrawal, they requested for all sorts of verification including video verification.

After my account was verified, they deducted 845 usdt from my account stating that I violated their rules.

They didn't even give my full deposits, they didn't engage with me on the rules I violated. They simply stated that no further information will be given..

Most of these bookies are scam.. I don't Even know if I'm ever gonna get my money from them, but I'm putting this out to warn others.

False claim of responsible gambling tools . Misleading information to target vulnerable players . Casino falsely claim to have deposit limit tools but when requested they told me they don't offer this option . I wouldn't engage with platform knowing there are no tools in place.

Update : Im not confused you have false information on your site then come on here and keep lying. Unfortunately this is not what responsible gambling tools are , if you claim to have tools in place then they should be available. Again Im not confused but you claim to have something that is not existent.

jackbit.com - these are scammers. My nickname on the site is "neo".
This is not just an accusation.
Here are the main points that should warn you against depositing money into your account at this casino:
- chat support is the most useless support. A simple example - when entering the chat you must indicate your nickname and email, but after connecting to the operator's chat, he will again ask you to indicate your nickname, and when asked why write the same thing again like a monkey - the operator will not be able to give you an answer . All support responses are standard, pre-written template scripts; they do not make any sense, but are only annoying with their stupidity.
Also on the website you can contact support via email support@jackbit.com. But they may not answer you at all if your question is considered unnecessary...
You may also be ignored when writing letters to kyc@jackbit.com - this is the verification department of this casino.

And now the facts that I hope will help you not lose money:
1. My first doubts about the honesty of this casino appeared after 300 USD were written off (stolen) from my account. I noticed this only because the amount is not small. I found out that when you fill out the bet coupon and click the "Place Bet" button, sometimes the bet is not accepted due to an error... but the money will be debited from your account. After debiting, within 1-2 minutes the money is usually returned to your account, but as it turns out, this is not always the case. In my case, I tried several times to place a bet on one event and the bet was not accepted due to an error. As a result, the bet was never accepted, but the money written off for two unaccepted bets of 150 USDT = 300 USDT was not returned to my account. I wrote to the support chat, the operator could not help me, and switched me to a senior specialist. I spent half a day trying to prove to this specialist that I was right, I created a table with all the bets, and a table reflecting the movement of money in my account. This specialist did not even admit the thought of a mistake. assuring me that I'm wrong. In the end, I finally caught him on the discrepancy between his data and mine, and he, with obvious reluctance, agreed to ask his specialists to double-check the data. In the end, they simply returned the stolen money to my account without even an apology.

2. The most interesting thing began when I tried to withdraw USDT from my gaming account to my crypto wallet.
First, I was asked to go through verification on the site. I did everything as required, and I was able to withdraw 250 USD. After that, the next withdrawal was blocked and I was asked to go through video verification. I sent the requested video to kyc@jackbit.com and received confirmation that the video was received, wait for the verification to complete.
A few days later, I asked the support chat about how long it takes to verify a video sent by me, I was told that the standard verification time is from 24 to 48 hours. I indicated that more than 48 hours had already passed, and then they began to answer me with standard phrases - our department is checking the information provided, we will notify you by email about the results of the check.
Today is 03/18/24 and I have not received a single response from this thieving casino. I email them almost every day, trying to get answers to my questions - but they simply ignore me.

For reference, in total I deposited 1108.63 USDT into the account (for the period from 02/02/24 to 02/11/24
I was able to withdraw 250 USD. Currently, these scammers have 2546.49 USD in my account.
I suspect that the casino really does not like players who win, and in the end they simply steal money.
While the story is not over...I will definitely keep you posted on further developments of the situation.
And maybe representatives of the casino will find time and answer my accusations here?)))

I ask everyone to repost this message as much as possible. The truth must win.

I can provide any additional information. information that will help punish fraudsters.

Sincerely, neo.

I did a Google search for the "best" online casino, Jackbit.com was Googles answer. I'm am now asking myself if I should be upset at Google for lying to me, upset at Jackbit.com casino for the bad experience I had on their site, or upset at myself my impulsive and bad decision making efforts.

First of all I tried to use two different bonus codes and they didn't work. One of which was a lie from Google and the other was directly from the jackbit promo page on site. I told support and they basically told me the codes won't work anymore, is what it is. Also that they can't help provide a new player deposit bonus or anything at all help me with a deposit bonus. Made a deposit anyways and tried 5 games and they all sucked. I list my depo quick and kind of think Google robbed me or something... Casino is wack

Access to the account was blocked without explanation. The account has been verified. Technical support does not provide any feedback.

Update 30.10.2023
Jackbit's representative helped me with my account blocking problem and I withdrew the money.

After using Jackbit for several months and depositing thousands of dollars, I can confidently state that they are not to be trusted and 100% not recommended.

Below are just some of the issues:
(1) Deceptive practices with regards to withdrawal terms and policies.
-I have a pending complaint against Jackbit with the Curaçao eGaming (the entity that licenses them) because Jackbit fraudulently rejected my request to withdraw $7,608 I won playing roulette. They did this after my withdrawal limits had been increased to $10,000 per week / $20,000 per month, and I had received assurance from their own support agent that I could withdraw on that certain date.

-Jackbit Casino has withdrawal terms that are extremely misleading and difficult for players to understand. Furthermore, their support agents either don't know how to calculate withdrawal amounts and timeframes or purposely mislead players. It appears as if Jackbit's goal is to delay players from withdrawing. Many casinos do this so players will play and lose the money in their balance. On one recent Sunday, I asked three separate support agents (via live chat) when I could withdraw funds and they all gave different answers. The following Monday, I chatted with a fourth (but knowledgeable) support agent, who properly explained the withdrawal terms.

-The problem is Jackbit Casino will often reject your withdrawal attempts and cite incorrect interpretations of the withdrawal policy to justify it. What can a player do if a casino misrepresents that you can't withdraw your funds?

(2) Incompetent customer support.
-As referenced above with regards to withdrawals, the majority of Jackbit support agents can't be trusted to give accurate information. They always step away to get guidance from the "relevant team" but still provide erroneous information. On a recent live chat the support agent told me to email support and provided an email address for a total different casino. When I noted the discrepancy, she apologized and said that she provides support for several different casinos. This may explain why support agents have a difficult time providing accurate information for questions specifically about Jackbit.

(3) Roulette games that often cheat and clearly do not exhibit the characteristics of using actual random number generators.
-The manufacturer of the particular roulette game I play has a poor reputation in online gaming circles.

-Jackbit uses roulette games that have no shame in making it clear that the results do not come from legitimate random numbers generators. After thousands of hours playing computerized roulette, it is quite obvious that the games are unfair to players. It is unclear whether the manufacturer configures the games in this way or if Jackbit is able to control the games and tweak results when they choose to.

-Jackbit roulette games produce results that cannot be replicated in live casinos because the results are manipulated. The casino will let you win bet after bet at low amounts, but the moment you make a high bet, you will lose. Their software learns your betting strategy and after some time, will produce results that are opposite of your betting strategy. There is no way a legit random number generator is in use.

(4) Use of illegitimate tactics like constant error/malfunctions screens during gameplay to frustrate players and prevent smooth and uninterrupted gameplay.
-On July 2, 2023, I attempted to play roulette with my $7,500 bankroll. I was weary that Jackbit and the roulette game would increase their manipulation of the results. The manipulation was definitely increased but on top of that, within a matter of 2 to 3 hours, I experienced close to 15 error/malfunctions when placing a bet. These malfunctions caused the game to reset and I often lost the amount of my bet. The purpose of this was to interrupt me from getting into any kind of flow with my bets and to frustrate me. Casinos already have a huge edge on table games. It is extremely disappointing that they resort to interjecting these error/malfunction screens to make matters even worse for players.

(5) Respond very slowly or not at all to player issues and complaints, unless player leaves casino negative feedback online.
-If you email Jackbit support, you are lucky to receive a response. Jackbit has refunded me over $500 for gameplay errors/malfunctions. However, on every occasion these refunds were refused or delayed, until I left negative feedback for them online or filed a complaint.
-Jackbit is only concerned about maintaining its reputation so new players will sign up. They only show any respect or regard for players if you leave feedback that could damage them.

Jackbit Casino is 100% not recommended and I urge players to avoid it at all costs.

scammers casino
I won a lot of money that I could not collect because according to them I had exceeded the limit
The limit is 7500 per week or 15 thousand per month
I never go over 15 thousand
I already closed the account and I couldn't get my prize. I ended up playing and losing everything

Casino de estafadores
Gane mucho dinero que no pude cobrar porque según ellos me había pasado del límite
El límite es 7500 por semana o 15 mil por mes
Jamás me pase de los 15 mil
Ya cerré la cuenta y no pude sacar mi premio. Termine jugando y perdiendo todo