Winning Kings Casinoのレビュー

Player stated that previous to the game he had read carefully the bonus terms and conditions and started to play. After he asked for a withdrawal his winnings were confiscated without any explanation. According to his statement, it was only after he started inquiring about the matter that the casino sent him part of his winnings as a gesture of a goodwill. Casino replied to the player that he had breached bonus terms and conditions abd explained how, which player refuses. Player filed a legal complaint to the licensing authority. No more update since then.

Player complained he won some money thanks to a bonus but casino canceled and confiscated all his funds except for the initial deposit. Casino said the player breached the bonus T&C by playing a forbidden game. However, it wasn't mentioned in T&C that the game was not allowed. No reply from the casino.

プレイヤーはなんとかハッピーハロウィンと呼ばれるゲームを開いた後に受け取った60フリースピンでいくらかお金を獲得することができました。その後、彼はプレーを続け、賞金を最高26,000ポンド獲得しました。後で、カジノは彼がエラーによってそれらのフリースピンを与えられたと主張し、彼の賞金はすべて無効にされました。その後の詳細はありません。

Rozes102 had his account verified and his withdrawal request was processed and the winning was delivered. Later on, the payment was reversed and taken off of his Neteller account. The player contacted the casino who told him that he had still not been verified and asked him for new documents for verification. Rozes102 sent everything but he didn't receive anything back to his Neteller account nor his casino account. The casino replied that they were not allowed to discuss the matter publicly and that they had already provided all the necessary information to him. Rozes102 said he had not received any information from the casino. As the casino failed to provide relevant information to the forum, the player was advised to turn for the help of the regulatory authority.

The player successfully deposited €75, however, his account was blocked so he couldn't do anything with the money deposited. He contacted the casino and was asked to send a new copy of the documents for verifications. The player kept on sending them but each time the casino replied that they hadn't received anything. Later on, they informed him that they were working on it and they would keep him posted. There is no update ever since then.

In this complaint, the player's balance was removed after they requested a withdrawal. The player was accused of irregular play patterns without a proof. No reasonable conclusion was made of this matter. The casino was hardly communicating and was not open to a discussion. No further update available.

プレーヤーは、カジノの姉妹サイト、Drueckglueckからの自己排除を要求しました。後に、彼は自己排除が確認された電子メールを受け取り、彼はカジノの姉妹サイトからも禁止されると説明されました。数か月後、彼はPlayojoに£700のデポジットを行い、カジノが関連していることに気付きました。彼はそこでプレーすることを許可され、苦情を埋めたとは信じられなかった。調停者は彼を助けたいと思っていましたが、それができなかったので、プレーヤーに彼の苦情をUKGCに直接提出するように勧めました。苦情は未解決のままです。